With over 2.5 billion active daily users projected for 2023, TikTok is one of the world’s most frequently visited social media platforms.
While it’s often considered a platform for entertainment, featuring funny videos and viral dances, it can also be a powerful tool for eCommerce marketing. With its engaging short-form videos and massive user base, TikTok can help businesses reach new audiences and drive sales.
If you run an eCommerce store and want to raise awareness about your brand and products, generate leads, and increase sales, TikTok is the place where you need to be.
This article will introduce you to an eCommerce strategy for TikTok so you can take advantage of this growing platform to boost your sales.
What is TikTok eCommerce?
TikTok eCommerce refers to the use of the TikTok platform for buying and selling products or services. It can take many forms, including in-app shopping, influencer marketing, sponsored posts, and advertising.
Some companies and creators can build their own TikTok stores by setting up a TikTok Shopping product catalog, allowing users to browse and purchase products and services directly within the app.
Additionally, simple integrations with eCommerce platforms such as Shopify and Square allow sellers to create web stores easily, regardless of their location.
By including product links directly in their videos and bios, sellers can make it easy for users to click and buy products from within the app without leaving the platform, allowing users to make quick purchases based on products they see in their feeds.
Considering that all social media platforms provide marketing opportunities with advanced targeting features and ad formats, one must wonder why TikTok is so special.
TikTok is an excellent opportunity for eCommerce businesses to reach new audiences and drive sales. Research shows that 35% of TikTok users have made purchases through the platform, with many discovering products through ads and brand content.
With 2.5 billion active users, TikTok provides a free storefront in a busy shopping mall and is an ideal platform for businesses looking to tap into the power of social commerce.
What Benefits Does TikTok Bring to Your Business?
Here are the key benefits that investing in TikTok can bring to your eCommerce business:
- Increased brand awareness: TikTok’s popularity and ability to quickly spread content can increase brand awareness. With the right strategy, you can create engaging content that showcases your products and reaches a broader audience, helping your brand build a reputation and attract new customers.
- Higher engagement rates: TikTok’s algorithm is designed to promote engaging content, which means that your content is more likely to be seen by users interested in your products, leading to higher engagement rates and increased sales.
- Increased sales: As mentioned, TikTok is like a free storefront in a bustling shopping mall. Using TikTok for eCommerce, you can create engaging content that showcases your products and encourages users to purchase them. If you include product links in videos and bios, users can quickly and easily purchase products they see on their feeds, increasing sales for your business.
- Reach new audiences: TikTok’s user base is primarily made up of younger audiences – 60% of them are trendsetters, also known as Gen Z. If your products are intended for young people, TikTok is an ideal platform for your business.
- Viral content: TikTok is known for its potential to create viral content. If your content resonates with users, it can quickly spread and reach a much wider audience than your followers, allowing your business to go viral and gain massive exposure.
- Improved SEO: By creating engaging content and using relevant hashtags, you can increase the visibility of your website, drive more traffic (aka generate more organic visits) and improve overall search engine rankings. Improved SEO will contribute to bringing more sales and higher ROI.
- Cost-effective: Advertising on TikTok can be cost-effective compared to other social media platforms, making it an excellent option for small businesses with limited advertising budgets.
In addition to these seven benefits, TikTok allows businesses to collaborate with influencers and create user-generated content, further boosting.
TikTok eCommerce Marketing Strategy
Having a solid strategy is critical for successful marketing on TikTok.
Your strategy should focus on capturing users’ attention, engaging them, and ultimately converting them into customers. Therefore, you must create attention-grabbing videos that showcase your products or services and implement tactics that encourage viewers to take action – clicking on CTA links and making purchases.
To achieve your social media marketing goals, follow these steps:
1. Identify Your Target Audience
Identifying your target audience is a crucial step in creating an effective eCommerce strategy on TikTok so that you can create content that resonates with them.
Determine who your ideal customer is, their interests, and their shopping habits, and here are some ways to identify your target audience:
- Conduct market research to learn who your potential customers are – look for information about their age, gender, location, interests, and purchasing habits.
- Use the information you gather from your market research to create a buyer persona, also known as your ideal customer.
- Look at your existing customers to see who is already buying your products.
- Analyze your competitors to see who they are targeting. Try to differentiate yourself by targeting a different audience or offering unique products.
- Use social media analytics tools to gather information about your followers and engagement.
Once you have identified your target audience, you can tailor your content and marketing strategies to appeal to them.
2. Tailor Your TikTok Content
Your overall marketing strategy should include creating and sharing content on social media platforms. To succeed on TikTok, you’ll need to put in extra effort. Instead of using existing content, create new content that matches the platform’s unique personality.
To create engaging and fun content, spend time researching and understanding the platform’s trends, including popular songs from music streaming applications, memes, and hashtags.
Feel free to get silly or use humor if it fits with your brand voice. The goal is to entertain and engage users, and if you manage to do so, your videos could go viral (and that is something all TikTok users aim for).
Moreover, integrating your TikTok content creation into your website development process can help increase traffic to your site and build a stronger online presence. By embedding TikTok videos on your website, you can showcase your brand’s personality and expand your reach to new audiences.
Additionally, using TikTok to drive traffic to your website can help increase your website’s search engine rankings, making it more visible to potential customers.
3. Increase Your Chances of Going Viral
Going viral on TikTok can be challenging, but it is the ultimate goal of all TikTok creators. Here are some tips to increase your chances:
- Use popular and relevant hashtags in your videos to increase visibility and reach. Trending hashtags can help your content appear on the “For You” page, which is the place where many TikTok users discover new content.
- Keep up with the latest trends on TikTok and incorporate them into your videos. Participating in challenges or creating content related to current trends increases the chances of your content being shared and viewed by a larger audience.
- TikTok is a platform that emphasizes creativity and visual appeal. Use high-quality visuals, creative transitions, and catchy audio to capture your audience’s attention and keep them engaged.
- Collaborating with other popular TikTok creators can help you reach a wider audience, gain more followers, and increase the chances of your content being shared.
- Consistency is key to building a loyal following on TikTok. Post regularly, engage with your followers, and respond to comments and messages to build relationships with your audience.
- Share your content on other social media platforms to increase visibility and reach. Encourage your followers to share your content as well.
4. Build a Community Using TikTok Features
With TikTok’s features, building meaningful connections with your audience has never been easier.
- The Q&A feature allows you to communicate directly with your viewers and learn more about them. Encourage users to ask questions about your brand and specific products, and use video responses to answer. This way, you will build trust with your audience and create content tailored to their needs.
- TikTok’s Stitch and Duet features are also powerful tools for community building. Stitch lets you incorporate another user’s video into your own, while Duet allows you to play another user’s video next to yours in a split-screen format. Using these features, you can collaborate with other creators and tap into their audiences, expanding your reach and increasing your chances of going viral.
Building a community on TikTok requires providing value to your audience, engaging with them, and creating content that resonates with their interests. By using TikTok’s features to their fullest, eCommerce brands can create a loyal following and succeed on the platform.
5. Collaborate with Influencers in Your Industry
Collaborations with influencers can be an effective strategy for eCommerce brands looking to expand their reach and existing audiences and gain credibility and social proof in their niche.
However, it’s essential to choose the right influencers who are aligned with your brand and products; you’ll find them in The TikTok Creator Marketplace. Creator Marketplace offers features such as creator discovery, campaign management and reporting to help brands make informed decisions and track their ROI.
You partner with influencers in many ways, including creating sponsored posts that showcase your products, hosting giveaways and letting influencers take over your brand’s account for a limited time. Compensation for influencers can come in different forms, such as free products, affiliate commissions or cash-per-post arrangements.
6. Delve into Paid Advertising
TikTok ads and promoted posts are great ways to boost your content and reach a larger audience.
Ads on TikTok work similarly to those on other social media platforms. You can create advertising campaigns with various goals, containing different content and targeting different audiences. The different types of ads you can make include TopView, In-Feed Ads, Branded Hashtag Challenges, and Branded Effects.
Promoted Posts allow you to promote individual posts with a chosen budget and duration, with options to get more views, website visits, or followers.
Tips for a Successful TikTok Campaign
These tips will help you improve your TikTok marketing campaign:
- Use hashtags and keywords in your content. Hashtags and keywords make it easier for users to find your content on TikTok. Research popular keywords and hashtags related to your products or brand and include them in your captions and videos.
- Add a chatbot to your eCommerce store. A chatbot can help automate customer service on your TikTok storefront, providing users with quick answers to their questions and helping to increase engagement and sales.
- Grab your audience’s attention. TikTok users scroll through videos for hours; if the intro of your video doesn’t catch their attention, they will move on. Therefore, make sure you make a first impression that counts.
- Follow trending topics and challenges. Keep an eye on trending topics and challenges on TikTok and include them in your content to increase engagement and visibility.
- Use clear and strong CTAs. Including clear and strong calls to action in your content can encourage viewers to take action, whether that’s making a purchase or following your account.
- Include product links in your videos and bio. Adding product links to your videos and bio can make it easy for users to purchase products directly from your TikTok without leaving the app. By adding links, you can increase your sales and ROI.
TikTok’s popularity among younger generations and its engaging and addictive nature make it an ideal platform for eCommerce stores to showcase their products through creative and attention-grabbing videos. By using TikTok, eCommerce stores can expand their reach, increase brand awareness, drive traffic to their website, and ultimately boost sales.
Therefore, for eCommerce stores looking to tap into a wider audience and enhance their online presence, TikTok is a platform worth considering.