Comment Design: Considerations, Best Practices and Examples

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Comment styling is an often-overlooked part of blog design. After all, they’re at the bottom of the page, not seen until visitors already have an impression of your site, and they’re really there for function more than anything else. Why invest a lot of time in styling them and making them really stand out?

But good comment styling can set your designs apart from your competition. Taking the time to design your comments, and your comment form, can make a huge impression on your regular visitors. It subconsciously implies you care about their opinion and want them to engage in discussion on your site. Below you’ll find some best practices and examples of creating a beautiful commenting system on your next blog design.

Styling Comment Views

How you style your comments can have a huge impact on the overall perception visitors have of your blog. It shows that you care enough about what your readers have to say to take the time to show off their remarks in a stylish and user-friendly way.

Threaded View or Flat View?

Whether to have threaded comments or simply order them chronologically is always a tough question. There are a few things to consider when trying to decide. First, if you want your visitors to actively discuss your posts with each other, then threaded comments go a long way toward promoting that, especially if you have a high volume of comments.


FreelanceSwitch uses a threaded comment format.

On the other hand, threaded comments are sometimes abused. Commenters might respond to the first comment on the thread with something completely unrelated, just to make their comment show up closer to the top of the comments (of course, you can always moderate these to prevent this, but it’s an extra layer of work for the admin). If you’re more interested in having commenters reply directly to the article and not to each other, then having flat comments makes more sense.

Both options come with their own pros and cons, so you really have to weigh the benefits and disadvantages of each one before making a decision.

Best Practices

Here are some tips for creating more effective comment designs.

  1. Emphasize Author Comments
    When designing your comments, you should do something to make the author or admin comments stand out from the others on the page. This might be by adding an icon to the comment or changing the background color. This type of styling makes it easier for commenters to see replies directly from the author, and can help to increase discussion.
  2. Include a Gravatar
    People like to see other people’s faces when they’re having a discussion. By enabling Gravatars, you automate this process and encourage discussion. Bonus points: Use a custom Gravatar image for those who don’t have their own, rather than the standard geometric images or monsters.
  3. Separate Comments from Trackbacks
    Trackbacks really aren’t part of the discussion (at least not the part taking place on your blog), and shouldn’t be included inline with other comments. Give trackbacks their own special area, either above (if you usually get more comments than trackbacks) or below all the other comments (if you generally get more trackbacks than comments).
  4. Use Design Elements That Make Sense
    When styling your comments, think of design elements that make sense in regards to the type of content. Speech bubbles, quotation marks, simple borders, and alternating background colors all enhance your comments and improve readability.
  5. Paginate Your Comments
    If you routinely get more than 20 or 30 comments on your blog, consider paginating those comments to improve your page load times. Paginated comments can also make it appear you have more comments than you do, as navigating to new pages almost always makes people feel like there’s more content.
  6. Make It Possible to Link Directly to Individual Comments
    Including an anchor link to each individual comment makes it easier for visitors to share their comment with others. If someone is having a particularly good discussion in the comments on your blog, they might want to invite others to join in, and having a direct link to their last comment, or the thread they’re commenting in, makes that easier.

Examples: Neat Comment Views

Rockbeatspaper

Baekdal.com

Subtraction.com

GoodBytes.be

Squarespace

BlogLESS

Snook.ca

Particletree

The Hickensian, Hicksdesign

Dezinerfolio

Designing Comment Forms

Your comment form has to be user-friendly and encourage visitors to get involved in the discussion happening on your blog. While good comment form design alone probably won’t get you tons of comments overnight, a poorly designed form can definitely prevent your readers from commenting.

Considerations and Best Practices

There are a lot of things to consider when designing your comment form, from whether to include extra spam precautions to how to handle replies. Below are some tips for making those decisions, as well as some others.

  1. Positioning Your Comment Form
    This is a very important consideration when designing your overall commenting system. Do you want your comment form to be directly under the post itself, or at the end of the comments? The best way to decide is to ask yourself whether you want commenters to actively discuss the post with each other or just focus their comments on the post itself. If it’s the first option, then place your comment form at the end of the comments. If it’s the latter, then place it directly below the post, above the comments.
  2. Spam Prevention
    Even if you use a spam-prevention utility like Akismet, adding a bit of spam protection directly to your form can further reduce the amount of spam you get. There are two common options: one is a captcha, which can be difficult for many users to decipher (though some captcha systems are markedly better than others); the other is a question-based system, often using a simple math equation commenters have to answer before their comment will be submitted.
  3. Requiring an Account or Allowing Alternate Logins
    If you get a particularly high volume of spam comments, or if you have issues with abusive comments, then requiring commenters to have an account can be beneficial. Other options include letting users log in with another account they have, such as Twitter, Facebook Connect, or OpenID. Requiring a login makes people feel more accountable for the comments they leave, which can mean fewer abusive or spam comments. Of course, requiring a login can also reduce the number of comments you get, as some people just won’t bother.
  4. Handling Replies
    If you’re going to enable your visitors to reply directly to other commenters, it’s important to decide whether you want an inline comment form that appears when a commenter hits reply, or if you want it to just take them to the comment form already on the page. Either one is fine, though the first option is sometimes less confusing (as you know that you’re definitely replying to a particular post, instead of commenting in general).
  5. Positioning Form Fields
    How you position and label the fields within your comment form can have a big impact on the usability of that form. Usability Post has a great article that covers this more in-depth.
  6. Form Instructions
    Make it easy for your commenters to see which fields on your comment form they’re required to fill out. Also make it clear to them that things like their email address won’t be made public.
  7. Validation
    Your comment form needs to indicate to your commenter that their comment has been successfully posted, even if you hold all or some comments for moderation. If you do moderate comments, make sure you indicate that the comment will appear once it has passed moderation, so your visitor doesn’t end up posting multiple comments, thinking the first one didn’t go through.
  8. Provide a Preview
    Letting your commenters preview their post before submitting is a nice usability feature that many blogs overlook. This can also mean your blog gets higher-quality comments, as commenters are more likely to read through and edit their comments before posting.

Examples: Comment Forms

Internet Zillionaire

Authentic Boredom

FreelanceSwitch

Oaktree Creative

BrianYerkes.com

Abduzeedo

WPDesigner.com

Designworkplan

Doc4 Advertising Agency

Mac Appstorm

Productivedreams.com

Sources & Resources

About AuthorCameron Chapman is a professional Web and graphic designer with over 7 years of experience. She writes for a number of blogs, including her own, Cameron Chapman On Writing. She’s also the author of Internet Famous: A Practical Guide to Becoming an Online Celebrity.

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Posted by hongkiat in Inspiration , at 12.10.09

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Comments

  1. Gopal Raju December 10th, 2009

    Nice article! Thanks for including ProductiveDreams!

    Reply
  2. bee December 10th, 2009

    Thanks for this post!

    Hmpf, now I have to re-think my upcoming blog design…
    ;)

    Reply
  3. Christian Kasper December 10th, 2009

    Hmm, I habe to read this article twice. Cause it is usefull. Thanx for sharing these info.

    Reply
  4. Web Designer Chennai December 10th, 2009

    Thanks for the nice collection of info….will consider for upcoming WP theme design….thank again

    Reply
  5. John Peele December 10th, 2009

    GREAT article! And not just because you included Rockbeatspaper in your examples, but definitely thank you for including us among such other great designers! We really do enjoy the art of comment and comment form design. It is one of the overlooked details of great blog experiences.

    Reply
  6. superdit December 10th, 2009

    very inspiring, i really love the simple and clean

    Reply
  7. Tschai December 11th, 2009

    A good roundup and good examples; for http://fan-tas-tic.com I’m using Intense Debate now, but sometimes that makes the whole site hang…

    I think I’ve got enough inspiration now…thanks.

    Reply
  8. George December 11th, 2009

    Great article!

    Here is another nice example for the comment views list:
    http://blog.pixeldreher.net

    Reply
  9. Jenna Molby December 11th, 2009

    Great article, Thanks!

    Reply
  10. Brian Jones December 11th, 2009

    Great feed – thank you (one of the best – if not the best posts I have come across regarding Comment forms)

    Reply
  11. Sleeping Blogger December 11th, 2009

    A lot of great commentary design samples. For my blog, I would still prefer not to put avatar, it may take up the time to load if it has a lot of people commenting.

    Thanks for sharing…

    Reply
  12. zuwairiaiman December 11th, 2009

    great advise, thanks very much

    Reply
  13. John (Human3rror) December 11th, 2009

    cool. great concepts. i’m going to borrow a few.

    Reply
  14. Blogger Den December 11th, 2009

    I personally enjoy Digg’s comment system. The comments look great, they’re easy to read and vote on, and the threading system works well, too. Although I think Reddit may have the best comment system…

    Reply
  15. Rozy December 11th, 2009

    like wp related command ?

    Reply
  16. RK from WebSolutionPoint.com - Web Design Firm December 11th, 2009

    I like the things mentioned here… Cool!

    Reply
  17. sriganesh December 11th, 2009

    good articles , thanks

    Reply
  18. aaaa December 11th, 2009

    o

    Reply
  19. Blogging Tutorials December 11th, 2009

    Wooh this is very informative article. Thank you so much.

    Reply
  20. bee December 11th, 2009

    I think more important is….who is want to make a some comment on their post…lol

    Reply
  21. Cristopher December 11th, 2009

    great!!! thank you!!

    Reply
  22. Tom Toley December 12th, 2009

    This is a great resource when creating a website. Great comments from great visitors make for a even greater website!

    Reply
  23. Laurent JOUVIN December 12th, 2009

    Definitely an eye opener. My comment section is very basic and this has made me realized that I need to update it. Thanks!

    Reply
  24. George December 12th, 2009

    cool here,,thanks

    Reply
  25. Soft Skills December 13th, 2009

    Good sharing. Looking forward to edit the comment box now :D

    Reply
  26. Abu Aufa's Weblog December 14th, 2009

    Nice Article, thanks for the sharing

    Reply
  27. Dzinepress December 14th, 2009

    excellent article, you sharing famous practices of comments area, there is many examples for design ideas.

    Reply
  28. KevinChong December 14th, 2009

    I love use the threaded comment design.

    Reply
  29. Arcnerva December 15th, 2009

    Perfect, I have just arrived at this section of my blog themes development and like an omen I run across this post. Very useful for me right now, much appreciated.

    Reply
  30. Victor G. December 15th, 2009

    Good article, and a pretty good showcase…one thing I think should be emphasized more and more is the ability for people to vote on particular comments.

    I find myself looking for “popular” comments to get the best opinions, or the funniest commentary. Also it would help reduce spam if people flagged more and voted down. Actually, voting down isn’t a feature I find too often…I use disqus comments and theres only “like” and “flag”. I mean if this isn’t emphasized, then blog comments could look as uninteresting as YouTube’s comments.

    Reply
  31. Crystal December 16th, 2009

    Great roundup and list of tips here. Despite years of experience I always have trouble with comment design in terms of inspiration and usability. Just seeing other examples and reading best practices straight-forward is always helpful.

    Reply
  32. Michelle December 22nd, 2009

    nice article, my comment field needs a little work :)

    Reply
  33. SMiGL December 23rd, 2009

    great article! Thanks

    Reply
  34. Canlı ve erotik şov,+18sohbet January 30th, 2010

    very good.. ctrl+a = very good..

    Reply
  35. Stickers Printing February 4th, 2010

    Really nice template of blogs thanks for share it.

    Reply
  36. eugen February 19th, 2010

    brilliant piece of advice, thanks man. It’s something that gets underestimated an awful lot on most sites…

    Reply
  37. Vector February 21st, 2010

    Powerful author! GOOD!

    Reply
  38. Indian Incest Stories March 4th, 2010

    ehh… informative style..

    Reply
  39. Academic projects chennai March 6th, 2010

    Excellent designs of comment forms thanks for sharing

    Reply

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