{"id":72534,"date":"2024-08-09T21:00:53","date_gmt":"2024-08-09T13:00:53","guid":{"rendered":"https:\/\/www.hongkiat.com\/blog\/?p=72534"},"modified":"2024-08-08T21:47:53","modified_gmt":"2024-08-08T13:47:53","slug":"fix-photoshop-generative-fill-grayed-out","status":"publish","type":"post","link":"https:\/\/www.hongkiat.com\/blog\/fix-photoshop-generative-fill-grayed-out\/","title":{"rendered":"How to Fix Generative Fill Grayed Out in Adobe Photoshop"},"content":{"rendered":"<p>The <a href=\"https:\/\/www.hongkiat.com\/blog\/photoshop-generative-ai\/\">Generative Fill AI feature<\/a> recently introduced in Adobe Photoshop is one of the best features added. By entering prompts like any other <a href=\"https:\/\/www.hongkiat.com\/blog\/ai-art-generators\/\">image-generative AI tool<\/a>, it lets you do all sorts of fun and creative things like filling blank areas in your image, removing unwanted elements, and more.<\/p>\n<p>But if you\u2019ve encountered errors like the Generative Fill feature being grayed out, as shown in the screenshot below, it might be disappointing.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/fix-photoshop-generative-fill-grayed-out\/generative-fill-not-working.jpg\" alt=\"Generative Fill grayed out\" width=\"1200\" height=\"722\"><\/figure>\n<p>Here\u2019s how to fix or enable the feature if it\u2019s grayed out in your Adobe Photoshop app.<\/p>\n<hr>\n<h2>Confirm if It Is Really Grayed Out<\/h2>\n<p>Generative Fill in Photoshop <strong>only works if you have an area selected<\/strong>; otherwise, it will be grayed out by default.<\/p>\n<p>For example, in the image below, before an area is selected, it\u2019s grayed out, but it doesn\u2019t mean that the feature isn\u2019t working.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/fix-photoshop-generative-fill-grayed-out\/nothing-selected-greyed-out.jpg\" alt=\"Generative Fill feature grayed out in Photoshop with no selection\" width=\"1717\" height=\"1424\"><\/figure>\n<div class=\"sue-icon-text su-image-caption\" data-url=\"\" data-target=\"self\" style=\"min-height:34px;padding-left:36px;color:#333333\">\n<div class=\"sue-icon-text-icon\" style=\"color:#333333;font-size:24px;width:24px;height:24px\"><i class=\"sui sui-photo\" style=\"font-size:24px;color:#333333\"><\/i><\/div>\n<div class=\"sue-icon-text-content su-u-trim\" style=\"color:#333333\">Generative Fill will not work if no area is selected<\/div>\n<div style=\"clear:both;height:0\"><\/div>\n<\/div>\n<p>When you have an area you want to edit selected, you\u2019ll notice the feature isn\u2019t grayed out anymore.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/fix-photoshop-generative-fill-grayed-out\/selected-not-greyed-out.jpg\" alt=\"Generative Fill feature active in Photoshop with a selected area\" width=\"1717\" height=\"1424\"><\/figure>\n<div class=\"sue-icon-text su-image-caption\" data-url=\"\" data-target=\"self\" style=\"min-height:34px;padding-left:36px;color:#333333\">\n<div class=\"sue-icon-text-icon\" style=\"color:#333333;font-size:24px;width:24px;height:24px\"><i class=\"sui sui-photo\" style=\"font-size:24px;color:#333333\"><\/i><\/div>\n<div class=\"sue-icon-text-content su-u-trim\" style=\"color:#333333\">When an area is selected, Generative Fill will be enabled.<\/div>\n<div style=\"clear:both;height:0\"><\/div>\n<\/div>\n<p>Another way to confirm that it\u2019s grayed out is to select an area in your image, then right-click to access the context menu and see if it\u2019s grayed out.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/fix-photoshop-generative-fill-grayed-out\/right-click-no-greyed-out.jpg\" alt=\"Context menu in Photoshop showing Generative Fill not grayed out\" width=\"1633\" height=\"1417\"><\/figure>\n<div class=\"sue-icon-text su-image-caption\" data-url=\"\" data-target=\"self\" style=\"min-height:34px;padding-left:36px;color:#333333\">\n<div class=\"sue-icon-text-icon\" style=\"color:#333333;font-size:24px;width:24px;height:24px\"><i class=\"sui sui-photo\" style=\"font-size:24px;color:#333333\"><\/i><\/div>\n<div class=\"sue-icon-text-content su-u-trim\" style=\"color:#333333\">Generative Fill in the context menu enabled when area is selected<\/div>\n<div style=\"clear:both;height:0\"><\/div>\n<\/div>\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/fix-photoshop-generative-fill-grayed-out\/selected-and-greyed-out.jpg\" alt=\"Generative Fill feature grayed out in Photoshop with a selected area\" width=\"1600\" height=\"1417\"><\/figure>\n<div class=\"sue-icon-text su-image-caption\" data-url=\"\" data-target=\"self\" style=\"min-height:34px;padding-left:36px;color:#333333\">\n<div class=\"sue-icon-text-icon\" style=\"color:#333333;font-size:24px;width:24px;height:24px\"><i class=\"sui sui-photo\" style=\"font-size:24px;color:#333333\"><\/i><\/div>\n<div class=\"sue-icon-text-content su-u-trim\" style=\"color:#333333\">Generative Fill in context menu grayed out even when an area is selected<\/div>\n<div style=\"clear:both;height:0\"><\/div>\n<\/div>\n<p>If the feature is grayed out no matter what, then let\u2019s start diagnosing and see if we can get that fixed.<\/p>\n<hr>\n<h2>1. Make Sure You\u2019re Running the Right Version<\/h2>\n<p>First, make sure the Photoshop installed on your machine supports the Generative Fill feature. You must have <strong>Photoshop version 25.0 or greater<\/strong> installed to access Generative Fill.<\/p>\n<p>To check if you are using the correct version that supports Generative Fill, in the menu bar, navigate to <strong>Help &gt; System Info<\/strong>.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/fix-photoshop-generative-fill-grayed-out\/help-system-info.jpg\" alt=\"Accessing System Info in Photoshop menu\" width=\"1068\" height=\"632\"><\/figure>\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/fix-photoshop-generative-fill-grayed-out\/system-info.jpg\" alt=\"Photoshop System Info window\" width=\"1095\" height=\"633\"><\/figure>\n<hr>\n<h2>2. Check if You Are Logged Out<\/h2>\n<p>You will need to be<strong> signed in to your Creative Cloud app<\/strong> or Photoshop to use the Generative Fill feature.<\/p>\n<p>To ensure that you are signed in, in Photoshop, go to <strong>Help<\/strong>, and click <strong>Sign In\u2026<\/strong> if you haven\u2019t yet.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/fix-photoshop-generative-fill-grayed-out\/sign-in-photoshop.jpg\" alt=\"Sign In option in Photoshop\" width=\"1053\" height=\"651\"><\/figure>\n<div class=\"sue-icon-text su-image-caption\" data-url=\"\" data-target=\"self\" style=\"min-height:34px;padding-left:36px;color:#333333\">\n<div class=\"sue-icon-text-icon\" style=\"color:#333333;font-size:24px;width:24px;height:24px\"><i class=\"sui sui-photo\" style=\"font-size:24px;color:#333333\"><\/i><\/div>\n<div class=\"sue-icon-text-content su-u-trim\" style=\"color:#333333\">Before signing in to Adobe account<\/div>\n<div style=\"clear:both;height:0\"><\/div>\n<\/div>\n<p>If you\u2019ve signed in, it should look something like this:<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/fix-photoshop-generative-fill-grayed-out\/photoshop-signed-in-.jpg\" alt=\"Photoshop showing user signed in\" width=\"1100\" height=\"654\"><\/figure>\n<div class=\"sue-icon-text su-image-caption\" data-url=\"\" data-target=\"self\" style=\"min-height:34px;padding-left:36px;color:#333333\">\n<div class=\"sue-icon-text-icon\" style=\"color:#333333;font-size:24px;width:24px;height:24px\"><i class=\"sui sui-photo\" style=\"font-size:24px;color:#333333\"><\/i><\/div>\n<div class=\"sue-icon-text-content su-u-trim\" style=\"color:#333333\">After signing in to Adobe account<\/div>\n<div style=\"clear:both;height:0\"><\/div>\n<\/div>\n<hr>\n<h2>3. Check if You Have Sufficient Generative Credits Left<\/h2>\n<p>Starting January 17, 2024, Adobe has been enforcing generative monthly renewable credit limits on select plans. In Photoshop, you will use up 1 credit for each Generative Fill feature used once. Adobe says that even if you are running low on credits, the Generative Fill feature will still function for a limited time, but it\u2019s unclear how long you can still use it.<\/p>\n<p>If your Generative Fill feature is grayed out, you could possibly be running out of credits.<\/p>\n<p>To check your generative credits, open the <strong>Creative Cloud<\/strong> app, click on your account\u2019s icon on the top right, and see how much credit you have left.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/fix-photoshop-generative-fill-grayed-out\/firefly-credit.jpg\" alt=\"Checking generative credits in Creative Cloud app\" width=\"2546\" height=\"1429\"><\/figure>\n<p>To learn more about the details of Generative credits, check out this <a rel=\"noopener nofollow\" target=\"_blank\" href=\"https:\/\/helpx.adobe.com\/firefly\/using\/generative-credits.html?product-version=6.3.0.207&mv=product&mv2=accc\">Adobe\u2019s page<\/a>.<\/p>\n<hr>\n<h2>4. Check if You Are Using VPN<\/h2>\n<p>This may sound odd, but being connected to a VPN may cause the Generative Fill feature to not work.<\/p>\n<p>If all the above methods have been tried and your Generative Fill is still grayed out, consider pausing your VPN, or quitting the VPN app, then quit and reopen Photoshop and see if it works.<\/p>\n<hr>\n<h2>5. Check if You Have Multiple Accounts Logged In<\/h2>\n<p>Last but not least, check if you have more than two computers signed in. Adobe allows you to simultaneously log in to <strong>two machines at the same time<\/strong>. If you want to use it on a third machine, then one of the first two needs to be logged out.<\/p>\n<p>Now here\u2019s what possibly causes your Generative Fill to be grayed out. Consider the following scenario:<\/p>\n<p>You are signed in to Photoshop on Computer A and B. Now, you want to use Photoshop on Computer C, and on Computer C, you enable Photoshop and log out of Computer A but found that Generative Fill is grayed out in Computer C.<\/p>\n<p>The culprit? Computer A is not entirely logged out yet.<\/p>\n<p>So what do you do? Go to Computer A, and manually sign out. Then in Computer C, quit and reopen Photoshop again.<\/p>\n<hr>\n<h2>So, What Can You Do with the Generative Fill Feature?<\/h2>\n<p>Before the introduction of the Generative Fill feature, you needed to have some technical know-how when it comes to editing your image.<\/p>\n<p>For example, illustrated in one of our <a href=\"https:\/\/www.hongkiat.com\/blog\/ps-remove-object-backrground\/\">previous posts<\/a>, to remove an object, it would take you about 6-7 steps and knowing which tool to use.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/fix-photoshop-generative-fill-grayed-out\/remove-object-without-generative-ai.jpg\" alt=\"Removing object in Photoshop without Generative Fill\" width=\"1506\" height=\"998\"><\/figure>\n<p>And now, with the help of Generative Fill, all you need to do is tell it to remove something for you simply by providing a prompt or instruction.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/fix-photoshop-generative-fill-grayed-out\/with-generative-ai.jpg\" alt=\"Using Generative Fill in Photoshop\" width=\"1575\" height=\"1121\"><\/figure>\n<p>And of course, the Generative Fill feature can do much more. Check out the <a href=\"https:\/\/www.hongkiat.com\/blog\/photoshop-generative-ai\/#generative_ai\">Generative AI art with Photoshop<\/a> section of our previous article to see more of what the feature can do.<\/p>","protected":false},"excerpt":{"rendered":"<p>The Generative Fill AI feature recently introduced in Adobe Photoshop is one of the best features added. By entering prompts like any other image-generative AI tool, it lets you do all sorts of fun and creative things like filling blank areas in your image, removing unwanted elements, and more. But if you\u2019ve encountered errors like&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[43],"tags":[3545],"topic":[],"class_list":["entry-content","is-maxi"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Fix Generative Fill Grayed Out in Adobe Photoshop - Hongkiat<\/title>\n<meta name=\"description\" content=\"The Generative Fill AI feature recently introduced in Adobe Photoshop is one of the best features added. 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