{"id":57558,"date":"2023-08-02T21:01:54","date_gmt":"2023-08-02T13:01:54","guid":{"rendered":"https:\/\/www.hongkiat.com\/blog\/?p=57558"},"modified":"2023-08-14T19:08:18","modified_gmt":"2023-08-14T11:08:18","slug":"tasks-automation-integromat-vs-zapier","status":"publish","type":"post","link":"https:\/\/www.hongkiat.com\/blog\/tasks-automation-integromat-vs-zapier\/","title":{"rendered":"Integromat vs. Zapier: Features, Prices, Pros &#038; Cons (2023)"},"content":{"rendered":"<p>Connecting unrelated applications, making them work together, and <strong>automating several manual processes<\/strong> sounds like a lot of work for people, especially for those who have no coding knowledge. But thankfully, tools like <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.integromat.com\/\">Integromat<\/a> and <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/zapier.com\/\">Zapier<\/a> exist. These platforms enable users to connect applications easily with minimal coding involved and, in many cases, none at all.<\/p>\n<p>This article is <strong>for decision makers who want to <a target=\"_blank\" href=\"https:\/\/www.hongkiat.com\/blog\/tag\/productivity-tools\/\" rel=\"noopener\">streamline and optimize their processes<\/a><\/strong>. If you\u2019re here, most likely, you\u2019ll benefit from either of these two.<\/p>\n<div class=\"ref-block ref-block--post\" id=\"ref-post-1\">\n\t\t\t\t\t<a href=\"https:\/\/www.hongkiat.com\/blog\/zapier-zaps-and-recipes\/\" class=\"ref-block__link\" title=\"Read More: 100+ Zapier Zaps (and Recipes) to Boost Productivity\" rel=\"bookmark\"><span class=\"screen-reader-text\">100+ Zapier Zaps (and Recipes) to Boost Productivity<\/span><\/a>\n<div class=\"ref-block__thumbnail img-thumb img-thumb--jumbo\" data-img='{ \"src\" : \"https:\/\/assets.hongkiat.com\/uploads\/thumbs\/250x160\/zapier-zaps-and-recipes.jpg\" }'>\n\t\t\t\t\t\t\t<noscript>\n<style>.no-js #ref-block-post-52055 .ref-block__thumbnail { background-image: url(\"https:\/\/assets.hongkiat.com\/uploads\/thumbs\/250x160\/zapier-zaps-and-recipes.jpg\"); }<\/style>\n<\/noscript>\n\t\t\t\t\t\t<\/div>\n<div class=\"ref-block__summary\">\n<h4 class=\"ref-title\">100+ Zapier Zaps (and Recipes) to Boost Productivity<\/h4>\n<p class=\"ref-description\">\n\t\t\t\t\t\tMaster automation with Zapier - explore over 100 Zaps and recipes for productivity.\t\t\t\t\t\t<span>Read more<\/span><\/p>\n<\/div>\n<\/div>\n<p>To give you a basic example of what you can do with both platforms\u2026 Imagine receiving email inquiries from <a href=\"https:\/\/www.hongkiat.com\/blog\/guide-to-client-pursuing-you\/\">potential clients<\/a>. And for all of the emails that you get, you or your assistant have to copy their information to an external platform like Google Sheets or project management tools like <a href=\"https:\/\/www.hongkiat.com\/blog\/go\/clickup-project\" rel=\"nofollow noopener\" class=\"js-aw-brand-link\" data-feed=\"gPHd3MKolKDqlElX7Lu2WNWhhafbXivV\" target=\"_blank\">ClickUp<\/a>, <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/asana.com\/\">Asana<\/a>, etc..<\/p>\n<p>Now, imagine if you receive hundreds to thousands of these emails monthly. If copying their information and saving it elsewhere takes an average of 1 minute each time, then you are looking at <strong>hundreds to thousands of minutes lost per month<\/strong>.<\/p>\n<p>But with Integromat or Zapier, you can <strong>fully remove the human in this process<\/strong>. It can simply go from email straight to your <a href=\"https:\/\/www.hongkiat.com\/blog\/best-crm-tools\/\">CRM<\/a> or <a href=\"https:\/\/www.hongkiat.com\/blog\/project-management-tools-businesses\/\">project management tool<\/a> \u2013 without human intervention.<\/p>\n<p>What are the key differences between the two?<\/p>\n<h2>Price Differences: Integromat vs. Zapier <\/h2>\n<p>Before we delve deeper into the key differences between the two automation platforms, we should first take a look at their pricing because it will shape a lot of your decision-making.<\/p>\n<p>At a glance at the table below, Zapier seems like it\u2019s the more expensive choice. <strong>Integromat\u2019s Free plan has 1,000 operations\/month<\/strong>, while <strong>Zapier\u2019s free plan only has 100 free tasks\/month<\/strong>. Remember, tasks and operations have practically the same meaning here, just different terminologies used. Then, when you look at the Starter plan of Zapier, it\u2019s only at 750 tasks per month, while Integromat\u2019s Free plan is still ahead by 250 tasks or operations.<\/p>\n<p>To take things a bit further, <strong>Integromat\u2019s most expensive plan is only $299\/month at 800,000 operations\/month<\/strong>, while <strong>Zapier\u2019s is at $599 at only 100,000 tasks\/month<\/strong>.<\/p>\n<p>Should that dissuade you from choosing Zapier? Not quite.<\/p>\n<h3>Zapier<\/h3>\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/tasks-automation-integromat-vs-zapier\/zapier.jpg\" width=\"1000\" height=\"805\" alt=\"Zapier - automate your workflow\"><\/figure>\n<ul>\n<li>$0 \u2013 Free with 100 tasks\/month.<\/li>\n<li>$19.99 \u2013 Starter plan with 750 tasks\/month.<\/li>\n<li>$49.00 \u2013 Professional plan with 2,000 tasks\/month.<\/li>\n<li>$299.00 \u2013 Team plan with 50,000 tasks\/month.<\/li>\n<li>$599 \u2013 Company plan with 100,000 tasks\/month.<\/li>\n<\/ul>\n<p>See <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/zapier.com\/pricing\">Zapier\u2019s Pricing Plans<\/a> plus all features included.<\/p>\n<h3>Integromat<\/h3>\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/tasks-automation-integromat-vs-zapier\/integromat.jpg\" width=\"1000\" height=\"805\" alt=\"Integromat, Automate your workflow\"><\/figure>\n<ul>\n<li>$0 \u2013 Free with 1,000 operations\/month.<\/li>\n<li>$9 \u2013 Basic with 10,000 operations\/month.<\/li>\n<li>$29 \u2013 Standard with 40,000 operations\/month.<\/li>\n<li>$99 \u2013 Business with 150,000 operations\/month.<\/li>\n<li>$299 \u2013 Platinum plan with 800,000 operations\/month.<\/li>\n<li>Custom plan is available if you need more than 800,000 operations\/month and 220+ GB data transfer.<\/li>\n<\/ul>\n<p>See <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.integromat.com\/en\/pricing\">Integromat\u2019s Pricing Plans<\/a> and features.<\/p>\n<p>As you can see, there\u2019s a huge difference between the two regarding pricing. But this shouldn\u2019t be the only criterion. Depending on your needs and skill set, you\u2019ll probably want one over the other.<\/p>\n<p>Let\u2019s dissect them below.<\/p>\n<h2>Custom Coding<\/h2>\n<p>Zapier wins over Integromat in terms of running scripts. If you would like to use <strong>Python or JavaScript to execute codes, then using Zapier is a clear choice<\/strong> since it has built-in support. Integromat doesn\u2019t have this yet, although people have requested it for a couple of years now.<\/p>\n<p>One workaround for Integromat is by <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/community.esri.com\/t5\/arcgis-survey123-blog\/calling-python-scripts-with-survey123-integromat\/ba-p\/898980\">using Google Cloud Functions to execute Python scripts<\/a>.<\/p>\n<h2>Editing Steps <\/h2>\n<p>One thing I don\u2019t like about Zapier is that <strong>if you have 10 steps in a Zap<\/strong>, <strong>and if you\u2019d like to remove or change the 5th step<\/strong>, there is no way to just remove or change that step as it is. <strong>You have to remove everything before it.<\/strong><\/p>\n<p>Meanwhile, with Integromat, you can easily change any module\/step wherever they are and just adjust the data accordingly.<\/p>\n<h2>Complexity<\/h2>\n<p>In terms of the complexity of the automation you can build, Integromat clearly is the winner. Although <strong>a huge limiting factor is running scripts<\/strong>, you can still build a really complex workflow if you don\u2019t need that.<\/p>\n<p>For example, <strong>with Zapier you can build conditional pathways called <em>Paths<\/em><\/strong>. If X is equal to 1, then use Path A. If X is equal to 2, then use Path B. Right now, <strong>it\u2019s only limited to 5 Paths<\/strong>.<\/p>\n<p><strong>This limitation does not exist on Integromat<\/strong>. You can literally create dozens upon dozens of different paths or conditions.<\/p>\n<p>If that\u2019s not clear enough, let me give you an example.<\/p>\n<p>Suppose you want to automatically sort leads based on your questionnaire with the following fields:<\/p>\n<ul>\n<li>City \u2013 Osaka, New York, London, Rome, Manila, Brasilia.<\/li>\n<li>Gender \u2013 Male, Female.<\/li>\n<li>Education Level \u2013 High School, Bachelor, Master, PhD.<\/li>\n<li>Plan \u2013 Plan A, Plan B, Plan C.<\/li>\n<\/ul>\n<p>With the fields and possible answers above, if you are using Zapier and if your main sorting key is City, you can only have 5 main sorting Paths. And inside those sorting paths is another set of 5 Paths you can use. So in this case, it will look like this:<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/tasks-automation-integromat-vs-zapier\/Zapier-paths-1.jpg\" width=\"1000\" height=\"805\" alt=\"Zapier Paths example\"><\/figure>\n<p>So there\u2019s no more Path left for Brasilia. In this case, a workaround is to use Path E this way:<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/tasks-automation-integromat-vs-zapier\/Zapier-paths-2.jpg\" width=\"1000\" height=\"805\" alt=\"Zapier Paths limitation workaround\"><\/figure>\n<p>But if you do it on Integromat, it will look like this:<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/tasks-automation-integromat-vs-zapier\/integromat-routers.jpg\" width=\"1000\" height=\"805\" alt=\"Zapier Paths limitation workaround\"><\/figure>\n<p>As you can see, you can create more than five different paths with different filters each. And in the example above, it\u2019s just 6, but you can add a lot\u2026honestly, I stopped adding more after 30.<\/p>\n<p>So, that said, can you imagine the possibilities you can do with this much freedom?<\/p>\n<h2>Third-party Integration <\/h2>\n<p>I am <strong>torn between Zapier and Integromat<\/strong> when it comes to the available integrations and what options there are for the available modules.<\/p>\n<p>For example, using <a href=\"https:\/\/www.hongkiat.com\/blog\/go\/clickup-task\" rel=\"nofollow noopener\" class=\"js-aw-brand-link\" data-feed=\"21EN4EioQ0Xx8MUMgTdbhgyvaMq3EkHG\" target=\"_blank\">ClickUp<\/a>, on Zapier you can create a Space via a Template, but if you use Integromat, that option is not available.<\/p>\n<p>I can list a couple of applications available in both that aren\u2019t in the other but that will take time. But the great thing is, you can actually use webhooks or connect directly to the application\u2019s API. You\u2019re probably not in luck if the application you want to connect to doesn\u2019t have a public API to connect to, though.<\/p>\n<p>So before choosing between Zapier and Integromat, make sure to check if they have an API, Webhooks, or at least if they are available on Zapier and\/or Integromat.<\/p>\n<h2>Uptime<\/h2>\n<p>In the past 30 days as of writing this, <strong>Zapier had a perfect score of 100% uptime<\/strong>, meanwhile <strong>Integromat had an outage for about 60 minutes<\/strong> before it was resolved. So, in terms of reliability, I would have to give the points to Zapier.<\/p>\n<ul>\n<li>See <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/status.integromat.com\/\">Integormat\u2019s Uptime<\/a><\/li>\n<li>See <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/status.zapier.com\/\">Zapier\u2019s Uptime<\/a><\/li>\n<\/ul>\n<h2>Customer Service <\/h2>\n<p>Based on my experience for both, they usually have a response time of less than 24 hours. However, I must admit that I\u2019m a fan of Zapier\u2019s customer service especially when it comes to scenarios that I am having trouble with.<\/p>\n<p>For example, if I simply can\u2019t find the possible logic to do something, Zapier\u2019s customer service will usually reply with the actual solution and even recommend some more. Meanwhile, my experience with Integromat is like that too, but not as detailed with Zapier.<\/p>\n<h2>Pros, Cons, and Final Thoughts<\/h2>\n<h3>Zapier Pros<\/h3>\n<div class=\"su-list\" style=\"margin-left:0px\">\n<ul>\n<li><i class=\"sui sui-check-circle\" style=\"color:#b1d9a5\"><\/i> Replaying a task is possible, and Zapier also generates sample data so you don\u2019t have to manually trigger it each time while building or debugging.<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#b1d9a5\"><\/i> Over <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/zapier.com\/apps\">3,000 applications<\/a> ready for integration.<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#b1d9a5\"><\/i> Has a solid support team.<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#b1d9a5\"><\/i> Uptime is near spotless.<\/li>\n<\/ul>\n<\/div>\n<h3>Zapier Cons<\/h3>\n<div class=\"su-list\" style=\"margin-left:0px\">\n<ul>\n<li><i class=\"sui sui-times-circle\" style=\"color:#e5918f\"><\/i> The way you edit your steps or modules isn\u2019t exactly friendly.<\/li>\n<li><i class=\"sui sui-times-circle\" style=\"color:#e5918f\"><\/i> When compared to Integromat, Zapier is expensive.<\/li>\n<li><i class=\"sui sui-times-circle\" style=\"color:#e5918f\"><\/i> You can\u2019t change the trigger or any other steps without deleting the previous steps. I hate this about Zapier and it\u2019s what keeps me from giving it a 5\/5.<\/li>\n<\/ul>\n<\/div>\n<h3>Integromat Pros<\/h3>\n<div class=\"su-list\" style=\"margin-left:0px\">\n<ul>\n<li><i class=\"sui sui-check-circle\" style=\"color:#b1d9a5\"><\/i> Affordable plans.<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#b1d9a5\"><\/i> Has a <em>Data Store<\/em> feature where you can natively store information so you can pull it again in the future. No need to save data outside for reprocessing at a later time.<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#b1d9a5\"><\/i> If you know how to use their Error handling features, you can mitigate problems such as when there are downtimes between your apps (not just Integromat).<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#b1d9a5\"><\/i> You can build extensive systems within Integromat.<\/li>\n<li><i class=\"sui sui-check-circle\" style=\"color:#b1d9a5\"><\/i> You can easily edit modules no matter where they are unlike Zapier.<\/li>\n<\/ul>\n<\/div>\n<h3>Integromat Cons<\/h3>\n<div class=\"su-list\" style=\"margin-left:0px\">\n<ul>\n<li><i class=\"sui sui-times-circle\" style=\"color:#e5918f\"><\/i> Replaying a task is not possible, and each time you have to send a sample data, you\u2019ll have to actually send it unlike Zapier.<\/li>\n<li><i class=\"sui sui-times-circle\" style=\"color:#e5918f\"><\/i> Compared to Zapier, Integromat only has <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.integromat.com\/en\/integrations\">650+ apps ready for integration<\/a>.<\/li>\n<li><i class=\"sui sui-times-circle\" style=\"color:#e5918f\"><\/i> Does not natively support code execution.<\/li>\n<li><i class=\"sui sui-times-circle\" style=\"color:#e5918f\"><\/i> Has issues with uptime.<\/li>\n<li><i class=\"sui sui-times-circle\" style=\"color:#e5918f\"><\/i> Searching the logs is not possible, so if you are debugging a workflow, be prepared to wade through hundreds to thousands of logs.<\/li>\n<\/ul>\n<\/div>\n<p>As you can probably imagine, both Zapier and Integromat have their own pros and cons that can either make or break the deal, so I cannot exactly recommend one over the other until I know what your needs are. They are great tools that I use almost daily for different clients in setting up and optimizing systems, so I can\u2019t tell you which is my favorite \u2014 I use both of them equally.<\/p>\n<p>But to give you an idea, if the workflow you are building is task-intensive and you are on a limited budget, then Integromat is the way to go. But if you have the budget for it and the apps you need to integrate aren\u2019t on Integromat, then go with Zapier.<\/p>","protected":false},"excerpt":{"rendered":"<p>Compare Integromat and Zapier for task automation with insights on features, pricing, and usability.<\/p>\n","protected":false},"author":25,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3398],"tags":[4655,4668,1966],"topic":[],"class_list":["entry-content","is-maxi"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Integromat vs. Zapier: Features, Prices, Pros &amp; Cons (2023) - Hongkiat<\/title>\n<meta name=\"description\" content=\"Compare Integromat and Zapier for task automation with insights on features, pricing, and usability.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hongkiat.com\/blog\/tasks-automation-integromat-vs-zapier\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Integromat vs. Zapier: Features, Prices, Pros &amp; 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