{"id":26681,"date":"2016-06-23T21:01:48","date_gmt":"2016-06-23T13:01:48","guid":{"rendered":"https:\/\/www.hongkiat.com\/blog\/?p=26681"},"modified":"2023-08-07T20:19:21","modified_gmt":"2023-08-07T12:19:21","slug":"webcopy-microcopy-tips-designers","status":"publish","type":"post","link":"https:\/\/www.hongkiat.com\/blog\/webcopy-microcopy-tips-designers\/","title":{"rendered":"How to Master Microcopy for Web Designers"},"content":{"rendered":"<p><strong>Content-writing<\/strong> makes up the vast majority of all websites because it\u2019s the easiest content to produce and consume. The <strong>style of writing<\/strong> is a big factor in a <a href=\"https:\/\/www.hongkiat.com\/blog\/useful-web-usability-testing-tools\/\">website\u2019s usability<\/a>, but it often gets overlooked, with <strong>design aesthetics<\/strong> taking priority.<\/p>\n<p>When just starting out, and diving into web copy, you\u2019re bound to <a href=\"https:\/\/www.hongkiat.com\/blog\/writing-for-the-web-tips-common-mistakes-we-make\/\">make simple mistakes<\/a> in the writing process. With this post, I\u2019m hoping to help you iron out these mistakes by outlining the <strong>basics of copy and microcopy<\/strong>, explaining what they are and how they function on the web.<\/p>\n<p>As you practice writing you\u2019ll find new methods for <strong>generating interest from readers<\/strong>. But also keep a keen eye while browsing other sites to study their methods for writing attractive page copy.<\/p>\n<h2>How Copy Defines Your Site<\/h2>\n<p>Written content is at the heart of most websites. Content is often a primary reason why people visit a site, or it\u2019s at least used to guide people around a site.<\/p>\n<p>Blogs drive readers to consume content. But written content may also cover <strong>different features for a new web application<\/strong>. Content is a vehicle used as a means to an end. With blogs, the content actually is <a href=\"https:\/\/www.hongkiat.com\/blog\/creating-and-running-a-profitable-online-magazine-part-i\/\">the end goal<\/a> of <strong>delivering quality content<\/strong> that\u2019s valuable to readers.<\/p>\n<p>But <em>the way<\/em> you design copy can have a big impact on consumption and user experience.<\/p>\n<p>For example, take a look at the screenshot of this website below<strong><\/strong>. The layout uses <strong>big bold letters<\/strong> to tell you what this app does (a collaboration app for designers). But scroll down, and you\u2019ll find a section with <strong>tooltip callouts<\/strong> explaining the interface features.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/webcopy-microcopy-tips-designers\/01-wake-see-what.jpg\" alt=\"wake homepage copy\" width=\"1000\" height=\"420\"><\/figure>\n<p>Visitors don\u2019t like wading through documentation to learn about your product. Say what you do in the <strong>shortest amount of time<\/strong> with the <strong>clearest copy possible<\/strong>. This is also the foundation of most great landing pages.<\/p>\n<p>Sometimes there is room for a little <strong>fun and creativity<\/strong> too, like on the home page of <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/mailbakery.com\/\">MailBakery<\/a>.<\/p>\n<figure><a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/mailbakery.com\/\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/webcopy-microcopy-tips-designers\/02-mail-bakery-website-homepage.jpg\" alt=\"mail bakery website homepage\" width=\"700\" height=\"420\"><\/a><\/figure>\n<p>The content writers for MailBakery <strong>use a metaphor<\/strong> that compares coding & designing e-mails with the process of baking sweets. Their home page uses the text \"we bake HTML emails\" to <strong>cleverly describe what they do<\/strong>.<\/p>\n<p><strong>Fun vectors and metaphors<\/strong> sell people a <strong>visual idea<\/strong> associated with <strong>wordplay<\/strong>. This can be tricky and doesn\u2019t work for every company. But it\u2019s a powerful marketing technique when done right.<\/p>\n<p>Other sites, like <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.patreon.com\/\">Patreon<\/a> work better with <strong>clear and straightforward statements<\/strong>.<\/p>\n<figure><a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.patreon.com\/\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/webcopy-microcopy-tips-designers\/03-patreon-landing-homepage-text.jpg\" alt=\"Patreon website homepage copy\" width=\"1000\" height=\"551\"><\/a><\/figure>\n<p>The home page heading says \"Recurring funding for artists and creators\". This doesn\u2019t get overly complex about the technology because the technology is secondary to the purpose. Technology is a tool used to do something \u2013 in this case, it\u2019s a donation engine for creatives.<\/p>\n<p>By studying examples like these, you\u2019ll learn how to <a href=\"https:\/\/www.hongkiat.com\/blog\/writing-content-that-converts\/\">write content that sells<\/a> without feeling gimmicky. There\u2019s a lot to learn when you\u2019re just getting started. Reading may help you find a direction.<\/p>\n<p>Here are some posts about <strong>quality web copy<\/strong> to get you started:<\/p>\n<ul>\n<li><a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/blog.deepbluesky.com\/news\/free-digital-strategy-advice\/\">Principles of Effective Web Copy \u2013 A Beginner\u2019s Guide<\/a><\/li>\n<li><a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/blog.stationfour.com\/captivate-and-maintain-readers-with-great-web-copy\/\">Captivate and Maintain Readers with Great Web Copy<\/a><\/li>\n<li><a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/unbounce.com\/online-marketing\/your-web-copy-stinks\/\">13 Warning Signs Your Web Copy Stinks<\/a><\/li>\n<li><a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.copypress.com\/kb\/\">7 Great examples of how to craft convincing copy<\/a><\/li>\n<\/ul>\n<h2>Finding a Voice<\/h2>\n<p>All of your copy <strong>for a single project<\/strong> should follow a similar <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/en.wikipedia.org\/wiki\/Writer%27s_voice\">written voice<\/a>. This is usually subtle but still noticeable and even capable of being documented like MailChimp\u2019s <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/styleguide.mailchimp.com\/voice-and-tone\/\">style and tone page<\/a>.<\/p>\n<p>Lots of people write posts about personal <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/copyhackers.com\/2013\/01\/copywriting-tone-how-to\/\">writing tone<\/a> and <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.enchantingmarketing.com\/how-to-find-your-writing-voice\/\">how to find your voice<\/a>.<\/p>\n<figure><a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/styleguide.mailchimp.com\/voice-and-tone\/\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/webcopy-microcopy-tips-designers\/04-mailchimp-style-tone-page.jpg\" alt=\"MailChimp style guide\" width=\"1000\" height=\"602\"><\/a><\/figure>\n<p>But remember that your voice may not always be the best strategy for every project. Some websites or blogs require a <strong>more serious tone<\/strong>, others <strong>more aloof<\/strong>. Some sites work best with <strong>humorous copy<\/strong>, or even a <strong>mix<\/strong> of all these things.<\/p>\n<p>Generally speaking, my advice is to <strong>edit down your writing<\/strong>, and <strong>avoid verbose sentences<\/strong>. Everything you write should further the purpose of the content without redundancy.<\/p>\n<p class=\"note\"><strong>Also read: <\/strong><a target=\"_blank\" href=\"https:\/\/www.hongkiat.com\/blog\/simple-writing-tips\/\" rel=\"noopener\">Simple tips to write your next killer post<\/a><\/p>\n<p>Also be sure to create a <strong>structured hierarchy<\/strong> so that your text reads naturally. This is always a good idea for SEO and for page design. But <strong>clean text<\/strong> with <strong>distinct patterns<\/strong> can also be helpful to readers trying to understand the content.<\/p>\n<p>Here are some tips to get you started:<\/p>\n<ul>\n<li>Be <strong>clear and concise<\/strong><\/li>\n<li>Have a <strong>goal in mind<\/strong> before writing<\/li>\n<li>Structure content <strong>in a logical flow<\/strong><\/li>\n<li>Use <strong>typography<\/strong> to build a <strong>visual hierarchy<\/strong><\/li>\n<\/ul>\n<p>The voice you write in may change <strong>from project to project<\/strong>. But the strategies for writing great copy <strong>typically remain the same<\/strong>.<\/p>\n<h2>Looking into Microcopy<\/h2>\n<p>All copy on the page can be broken down <strong>into segments<\/strong>, like headers and body content. One less explored area is <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/designmodo.com\/microcopy\/?u=limhongkiat\">microcopy<\/a>, a form of web copy as it applies <strong>to small elements on the page<\/strong>.<\/p>\n<p>Most page elements that rely on microcopy are <strong>also interactive elements<\/strong>. These might be page links, buttons, input fields, or anything that exists for the user\u2019s attention.<\/p>\n<p>A lot of <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/cxl.com\/blog\/microcopy\/\">microcopy writing<\/a> has to do with <strong>conversions<\/strong> and <strong>further content explanation<\/strong>. Therefore microcopy could also include <strong>non-interactive elements<\/strong> like image captions and info\/alert messages.<\/p>\n<p>Microcopy is where you <strong>examine the smallest bits of writing<\/strong> to see if certain words could increase measurable stats. For example <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/vwo.com\/blog\/increase-click-through-rate\/\">this case study<\/a> showed how <strong>changing one word<\/strong> improved clicks by 161%. That\u2019s how significant microcopy is to the user experience.<\/p>\n<p>Different websites use microcopy for different reasons. The home page of a blog like Hongkiat will be very different than the home page of <a href=\"https:\/\/www.hongkiat.com\/blog\/go\/zendesk-helpdesk\" rel=\"nofollow noopener\" class=\"js-aw-brand-link\" data-feed=\"ZvisSGyMi3bXTxWP499DKvYqQKyC9zFK\" target=\"_blank\">Zendesk<\/a> because <strong>the user\u2019s goals are different<\/strong>.<\/p>\n<figure><a href=\"https:\/\/www.hongkiat.com\/blog\/go\/zendesk-helpdesk\" rel=\"nofollow noopener\" class=\"js-aw-brand-link\" data-feed=\"ZvisSGyMi3bXTxWP499DKvYqQKyC9zFK\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/webcopy-microcopy-tips-designers\/05-zendesk-take-tour-signup-buttons.jpg\" alt=\"Zendesk homepage CTA buttons\" width=\"1000\" height=\"464\"><\/a><\/figure>\n<p>This Zendesk screenshot has two buttons that <strong>naturally contrast each other<\/strong>. Because the microcopy uses the <em>\"or\"<\/em> word midway between these two buttons, they\u2019re presented <strong>as opposing options<\/strong> to the same end. You can either get started right away, or take a tour and decide afterward.<\/p>\n<p>And if you take the tour, there\u2019s a big signup button at the bottom asking you to start your free trial:<\/p>\n<figure><a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.zendesk.com\/product\/tour\/\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/webcopy-microcopy-tips-designers\/06-zendesk-signup-free-trial-homepage.jpg\" alt=\"Zendesk signup free trial signup\" width=\"700\" height=\"420\"><\/a><\/figure>\n<p>Someone who doesn\u2019t want to signup might place themselves in \u201cthe other\u201d group and prefer the tour. The particular phrasing of this microcopy suggests that a visitor can do either of these two options, therefore, it <strong>carefully steers the attention away from the third option, i.e., leaving the site<\/strong>.<\/p>\n<p>Here\u2019s another great example of microcopy from <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/cxl.com\/blog\/microcopy\/\">this ConversionXL post<\/a>. These two screenshots demonstrate the immense difference in removing Buffer\u2019s input placeholder text from the sharing field.<\/p>\n<figure><a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/cxl.com\/blog\/microcopy\/\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/webcopy-microcopy-tips-designers\/07-buffer-sharing-ui-microcopy.jpg\" alt=\"buffer app microcopy\" width=\"1000\" height=\"482\"><\/a><\/figure>\n<p>These small optimizations are often achieved through <strong>clarity<\/strong> and a <strong>deeper connection with the audience<\/strong>. Use microcopy to <strong>explain things better<\/strong>, and help visitors interact with the site <strong>in a more meaningful way<\/strong>.<\/p>\n<p>Some areas to consider updating or analyzing for great microcopy:<\/p>\n<ul>\n<li>Input field label & placeholder text<\/li>\n<li>Form button text<\/li>\n<li>Navigation link text<\/li>\n<li>Guided instructions<\/li>\n<li>Image carousels<\/li>\n<li>Error\/404 pages<\/li>\n<\/ul>\n<p>You\u2019ll find microcopy on anything that users may interact with or small snippets of text that provide relevant info to all users (like modal signup windows or little info boxes).<\/p>\n<p>Once you understand the benefits of great microscopy, it\u2019ll naturally become a significant part of your copywriting workflow.<\/p>\n<h2>Putting it All Together<\/h2>\n<p>Page copy and microcopy should have a <strong>thematic relationship<\/strong>. The writing style and tone should be familiar across the entire website. This includes techniques for <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/blog.apastyle.org\/apastyle\/2012\/03\/title-case-and-sentence-case-capitalization-in-apa-style.html\">title capitalization<\/a> and sentence\/paragraph length.<\/p>\n<p>The first step is to figure out the goals of your current project. Do you want to <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/vwo.com\/blog\/landing-page-copy-that-converts\/\">increase conversions<\/a> for signups, sales, or page views? Or are you making a new site and getting content organized for launch?<\/p>\n<p>At each stage of the content creation process, you\u2019ll need to <strong>consider what you\u2019re trying to achieve<\/strong> before you can achieve it.<\/p>\n<p>If you have <strong>trackable goals<\/strong>, then try <a href=\"https:\/\/www.hongkiat.com\/blog\/google-website-optimizer-ab-testing-guide\/\">A\/B tests<\/a> to gauge metrics.<\/p>\n<p>But the most important thing is to keep writing and keep trying new things. Get yourself in the headspace of your visitors, and consider <strong>how they might feel landing<\/strong> on each page of your site. Do your headings make sense? Is there a natural flow of typography down the page? Do you instinctively want to keep reading?<\/p>\n<p>Ask yourself these questions as you write, and you\u2019ll quickly spot your own mistakes. In time, it\u2019ll become like second nature.<\/p>\n<p>Also, if you\u2019re looking for more content on effective writing, check out these related posts.<\/p>\n<ul>\n<li><a href=\"https:\/\/www.hongkiat.com\/blog\/writing-engaging-blog-posts\/\">Capture your Readers: 8 Tips to Writing Engaging Blog Posts<\/a><\/li>\n<li><a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/copyblogger.com\/seductive-web-copy\/\">6 Simple Steps to Writing Seductive Web Copy<\/a><\/li>\n<li><a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.distilled.net\/blog\/distilled\/content\/how-to-kick-ass-at-copywriting-for-your-website\/\">How to Write Effective Copy for Your Website<\/a><\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Content-writing makes up the vast majority of all websites because it\u2019s the easiest content to produce and consume. The style of writing is a big factor in a website\u2019s usability, but it often gets overlooked, with design aesthetics taking priority. When just starting out, and diving into web copy, you\u2019re bound to make simple mistakes&hellip;<\/p>\n","protected":false},"author":18,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[352],"tags":[4655,4668,510,4593],"topic":[4520],"class_list":["entry-content","is-maxi"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Master Microcopy for Web Designers - Hongkiat<\/title>\n<meta name=\"description\" content=\"Content-writing makes up the vast majority of all websites because it&#039;s the easiest content to produce and consume. The style of writing is a big factor\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hongkiat.com\/blog\/webcopy-microcopy-tips-designers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Master Microcopy for Web Designers\" \/>\n<meta property=\"og:description\" content=\"Content-writing makes up the vast majority of all websites because it&#039;s the easiest content to produce and consume. The style of writing is a big factor\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.hongkiat.com\/blog\/webcopy-microcopy-tips-designers\/\" \/>\n<meta property=\"og:site_name\" content=\"Hongkiat\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/hongkiatcom\" \/>\n<meta property=\"article:published_time\" content=\"2016-06-23T13:01:48+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-07T12:19:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/assets.hongkiat.com\/uploads\/webcopy-microcopy-tips-designers\/01-wake-see-what.jpg\" \/>\n<meta name=\"author\" content=\"Jake Rocheleau\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@hongkiat\" \/>\n<meta name=\"twitter:site\" content=\"@hongkiat\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jake Rocheleau\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.hongkiat.com\\\/blog\\\/webcopy-microcopy-tips-designers\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.hongkiat.com\\\/blog\\\/webcopy-microcopy-tips-designers\\\/\"},\"author\":{\"name\":\"Jake Rocheleau\",\"@id\":\"https:\\\/\\\/www.hongkiat.com\\\/blog\\\/#\\\/schema\\\/person\\\/966b2daea15283b4145e71aa98a82c2a\"},\"headline\":\"How to Master Microcopy for Web Designers\",\"datePublished\":\"2016-06-23T13:01:48+00:00\",\"dateModified\":\"2023-08-07T12:19:21+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.hongkiat.com\\\/blog\\\/webcopy-microcopy-tips-designers\\\/\"},\"wordCount\":1435,\"commentCount\":9,\"publisher\":{\"@id\":\"https:\\\/\\\/www.hongkiat.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.hongkiat.com\\\/blog\\\/webcopy-microcopy-tips-designers\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/assets.hongkiat.com\\\/uploads\\\/webcopy-microcopy-tips-designers\\\/01-wake-see-what.jpg\",\"keywords\":[\"appwiki\",\"gc\",\"Web Designers\",\"Writing Tips and Tools\"],\"articleSection\":[\"Web Design\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.hongkiat.com\\\/blog\\\/webcopy-microcopy-tips-designers\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.hongkiat.com\\\/blog\\\/webcopy-microcopy-tips-designers\\\/\",\"url\":\"https:\\\/\\\/www.hongkiat.com\\\/blog\\\/webcopy-microcopy-tips-designers\\\/\",\"name\":\"How to Master Microcopy for Web Designers - Hongkiat\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.hongkiat.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.hongkiat.com\\\/blog\\\/webcopy-microcopy-tips-designers\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.hongkiat.com\\\/blog\\\/webcopy-microcopy-tips-designers\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/assets.hongkiat.com\\\/uploads\\\/webcopy-microcopy-tips-designers\\\/01-wake-see-what.jpg\",\"datePublished\":\"2016-06-23T13:01:48+00:00\",\"dateModified\":\"2023-08-07T12:19:21+00:00\",\"description\":\"Content-writing makes up the vast majority of all websites because it's the easiest content to produce and consume. 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