{"id":26575,"date":"2023-11-07T23:01:48","date_gmt":"2023-11-07T15:01:48","guid":{"rendered":"https:\/\/www.hongkiat.com\/blog\/?p=26575"},"modified":"2024-02-19T15:45:56","modified_gmt":"2024-02-19T07:45:56","slug":"bug-user-tracking-reporting-app-development","status":"publish","type":"post","link":"https:\/\/www.hongkiat.com\/blog\/bug-user-tracking-reporting-app-development\/","title":{"rendered":"Bugs and User Tracking Tools for Developers"},"content":{"rendered":"

Tracking bugs<\/strong> is critical when comes to building an app<\/a>. But even after your app launches, problems can pop up. It\u2019s really helpful if your users can tell you right away if something\u2019s not working, or if they\u2019re confused about how to use your app.<\/p>\n

Thankfully, there are lots of top-notch tools out there these days that help you spot and fix any app issues super fast. We\u2019re here to share a bunch of these awesome tools that help you gather and sort out bugs in no time.<\/p>\n

You can catch these bugs by getting the scoop directly from your users or your team, or by watching how folks use your app. Doing this squashes bugs, makes your app nicer to use, and keeps your customers happy.<\/p>\n

\n\t\t\t\t\tRead Also:<\/strong>\u00a0\n\t\t\t\t\tBest Websites to Test Your Codes Online<\/a>\n\t\t\t\t<\/p>\n

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1. Bugherd<\/a><\/h2>\n
\"Bugherd<\/figure>\n

Imagine if your clients could report a bug without having to fill out long forms or make complicated screenshots. That\u2019s where Bugherd comes in. It lets you add feedback right on your site<\/strong>, so you can see and sort out bugs in a snap<\/strong>.<\/p>\n

With Bugherd, when clients point out issues by marking them on your site, it turns their notes into a detailed report that helps you fix things fast.<\/p>\n

All your users need is a guest pass to spot, click, and explain any bugs<\/strong> they run into, and voil\u00e0, a report is ready for you to tackle.<\/p>\n

Plus, Bugherd plays nice with lots of other apps you might be using, like Jira<\/a>, Basecamp<\/a>, and Zapier<\/a>. But it\u2019s not just for feedback; it\u2019s also great for team collaboration and managing tasks.<\/p>\n

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2. Doorbell<\/a><\/h2>\n
\"Doorbell<\/figure>\n

Doorbell makes it super easy to collect feedback right inside your app<\/strong> on the web, iOS, or Android \u2013 and it\u2019s free. It sorts all the feedback you get by using sentiment analysis<\/strong> to tell if comments are thumbs-up or thumbs-down<\/strong>. Plus, you can make your own labels to organize messages and look through them all with a quick text search.<\/p>\n

It works smoothly with tools like Pivotal Tracker<\/a>, Asana<\/a>, Jira<\/a>, and lots of other project management<\/a> and bug tracking apps. Just zap your customer\u2019s comments straight into whichever system you\u2019re using to stay on top of things.<\/p>\n

And getting Doorbell running in your app is a breeze with JavaScript, iOS, and Android SDKs<\/strong>.<\/p>\n

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3. Usersnap<\/a><\/h2>\n
\"Usersnap<\/figure>\n

Usersnap is a dream come true for anyone working on web projects who needs a visual bug tracking system<\/strong>. It\u2019s your one-stop-shop for organizing feedback<\/strong> and bug reports<\/strong>.<\/p>\n

This tool empowers your users to report bugs right where they find them<\/strong>, with easy-to-use point-and-click annotation tools<\/strong>, all without having to leave your website for a separate bug reporting app.<\/p>\n

No matter if you\u2019re a fan of Agile<\/a>, Scrum<\/a>, or Waterfall<\/a> methodologies, Usersnap fits into your workflow. It integrates with popular tools like Zendesk<\/a>, Slack<\/a>, Asana<\/a>, and others.<\/p>\n

It also helps streamline communication between your designers, developers, quality assurance team, and customers.<\/p>\n

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4. Jira<\/a><\/h2>\n
\"Jira<\/figure>\n

Jira<\/strong> is well-known among Agile teams for its ability to help plan and craft outstanding products, keeping a close eye on tasks and the entire development journey.<\/p>\n

This comprehensive tool boasts features such as adaptable planning, precise estimations, prioritization focused on value, transparent execution, measurable outcomes, and room for growth. It\u2019s designed to manage tasks, delegate work, monitor team progress, and much more.<\/p>\n

With Jira, you can boost your team\u2019s efficiency by analyzing the live visual data from reports. Plus, you can customize Jira with various add-ons.<\/p>\n

It also syncs seamlessly with tools you may already use, like Confluence<\/a> and Bitbucket<\/a>. After a 7-day free trial, pricing starts at $10 per month for small teams and goes up to $75 for larger teams.<\/p>\n

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5. Rollbar<\/a><\/h2>\n
\"Screenshot<\/figure>\n

Rollbar<\/strong> is designed to help you swiftly discover bugs in your web application and enables you to address them proactively. This tool highlights errors by gathering extensive context data<\/strong> such as detailed stack traces, request parameters, URLs, environments, user impact, and more.<\/p>\n

It sorts errors according to their underlying causes<\/strong>, allowing you to pinpoint the exact issues in your app.<\/p>\n

Setting up error alerts is straightforward with options for email or integration with third-party services like Slack<\/a> or HipChat. Rollbar supports many popular programming languages and frameworks.<\/p>\n

It offers libraries for Ruby, Python, PHP, Node.js, JavaScript, Android, iOS, and even Flash. For a custom setup, you can make use of the Rollbar RESTful API<\/a>.<\/p>\n

\n\t\t\t\t\tUnderstanding REST and How to Develop RESTful APIs<\/span><\/a>\n
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