{"id":26453,"date":"2016-05-12T21:01:12","date_gmt":"2016-05-12T13:01:12","guid":{"rendered":"https:\/\/www.hongkiat.com\/blog\/?p=26453"},"modified":"2016-05-12T19:56:18","modified_gmt":"2016-05-12T11:56:18","slug":"set-autoreply-facebook-page","status":"publish","type":"post","link":"https:\/\/www.hongkiat.com\/blog\/set-autoreply-facebook-page\/","title":{"rendered":"How to Set Autoreply on Facebook Page"},"content":{"rendered":"<p>Do you own a <a href=\"https:\/\/www.hongkiat.com\/blog\/facebook-wall-feeds\/\">Facebook page<\/a> as a storefront or a page that serves as a customer service interface? Then you probably receive a lot of messages all the time. If your page has thousands or tens of <a href=\"https:\/\/www.hongkiat.com\/blog\/tips-to-more-facebook-page-fans\/\">thousands of fans\/followers<\/a>, the number of messages will pile up.<\/p>\n<p>Rather than let enquirers wait without knowing if you are looking into their question or issue, it\u2019s probably a good idea to setup an autoreply for the page.<\/p>\n<p>To cater to this, Facebook has provided a <strong>built-in option<\/strong> that allows page admins to <strong>create a predefined message which can be sent as an autoreply<\/strong> whenever someone sends a PM to your facebook page.<\/p>\n<p class=\"note\"><strong>Read more: <\/strong><a target=\"_blank\" href=\"https:\/\/www.hongkiat.com\/blog\/facebook-wall-feeds\/\">How to better manage your Facebook feed<\/a><\/p>\n<ol>\n<li>Go to your Facebook page. Click on <strong>Settings<\/strong> at the top right corner.\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/set-autoreply-facebook-page\/page-settings.jpg\" width=\"837\" height=\"449\" alt=\"Facebook Page Settings\"><\/figure>\n<\/li>\n<li>Next, ensure that you have Messages enabled for your page. Look for <strong>Messages<\/strong> then click on <strong>Edit<\/strong>.\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/set-autoreply-facebook-page\/messages.jpg\" width=\"792\" height=\"271\" alt=\"Page Message Settings\"><\/figure>\n<\/li>\n<li><strong>Tick<\/strong> the box to allow people to contact your page privately. Click <strong>Save Changes<\/strong>.\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/set-autoreply-facebook-page\/allow-messaging.jpg\" width=\"775\" height=\"266\" alt=\"Page Message Settings\"><\/figure>\n<\/li>\n<li>You will now be able to see <strong>Messaging<\/strong> on the left sidebar. Click on it.\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/set-autoreply-facebook-page\/messaging-sidebar.jpg\" width=\"785\" height=\"314\" alt=\"Page Message Settings\"><\/figure>\n<\/li>\n<li>Go to the <strong>Instant Replies<\/strong> section and tick on <strong>Turn on Instant Replies<\/strong>.\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/set-autoreply-facebook-page\/instant-replies.jpg\" width=\"730\" height=\"376\" alt=\"Instant Reply Option\">\n      Alternatively, you might also see something like this, in which case the Instant Replies will be under <strong>Response Assistant<\/strong>.\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/set-autoreply-facebook-page\/instant-reply-option.jpg\" width=\"583\" height=\"401\" alt=\"Instant Reply Option\"><\/figure>\n<p>      Toggle the <strong>No<\/strong> to <strong>Yes<\/strong>.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/set-autoreply-facebook-page\/turn-on-instant-reply.jpg\" width=\"584\" height=\"451\" alt=\"Turn on Instant Reply\"><\/figure>\n<\/figure>\n<\/li>\n<li>Pen your message and click on <strong>Save Reply.<\/strong>\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/set-autoreply-facebook-page\/instant-replies-customized.jpg\" width=\"727\" height=\"377\" alt=\"Customize Your Reply\"><\/figure>\n<\/li>\n<li>You can also add a signature of sort via the <strong>Add Personalization<\/strong> feature. It allows you to sign off with your first name, last name or website url based on what you registered on Facebook.\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/set-autoreply-facebook-page\/instant-replies-personalization.jpg\" width=\"727\" height=\"374\" alt=\"Add Personalization\"><\/figure>\n<\/li>\n<li> Now when someone sends you a message on your Facebook page, they will see something like this instantly.\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/set-autoreply-facebook-page\/mesaged.jpg\" width=\"450\" height=\"800\" alt=\"Preview Autoreply\"><\/figure>\n<\/li>\n<\/ol>","protected":false},"excerpt":{"rendered":"<p>Do you own a Facebook page as a storefront or a page that serves as a customer service interface? Then you probably receive a lot of messages all the time. If your page has thousands or tens of thousands of fans\/followers, the number of messages will pile up. Rather than let enquirers wait without knowing&hellip;<\/p>\n","protected":false},"author":142,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3409],"tags":[158,1968,1772],"topic":[4523],"class_list":["entry-content","is-maxi"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Set Autoreply on Facebook Page - Hongkiat<\/title>\n<meta name=\"description\" content=\"Do you own a Facebook page as a storefront or a page that serves as a customer service interface? Then you probably receive a lot of messages all the\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hongkiat.com\/blog\/set-autoreply-facebook-page\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Set Autoreply on Facebook Page\" \/>\n<meta property=\"og:description\" content=\"Do you own a Facebook page as a storefront or a page that serves as a customer service interface? 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