{"id":23102,"date":"2015-01-12T18:01:29","date_gmt":"2015-01-12T10:01:29","guid":{"rendered":"https:\/\/www.hongkiat.com\/blog\/?p=23102"},"modified":"2022-08-30T18:50:41","modified_gmt":"2022-08-30T10:50:41","slug":"online-behavior","status":"publish","type":"post","link":"https:\/\/www.hongkiat.com\/blog\/online-behavior\/","title":{"rendered":"6 Psychological Reasons Behind People&#8217;s Online Behavior"},"content":{"rendered":"<p><strong>At some point in your online life, you might have wondered<\/strong>: Why do trolls troll? Why does my friend have to flood my Facebook feed with by-the-minute updates about the weather? Why are forum discussions so heated?<\/p>\n<p>Let\u2019s take a closer look at these questions as psychology offers some answers.<\/p>\n<div class=\"ref-block ref-block--post\" id=\"ref-post-1\">\n\t\t\t\t\t<a href=\"https:\/\/www.hongkiat.com\/blog\/tech-addiction\/\" class=\"ref-block__link\" title=\"Read More: 5 Ways Tech Addiction is Changing Our Behavior\" rel=\"bookmark\"><span class=\"screen-reader-text\">5 Ways Tech Addiction is Changing Our Behavior<\/span><\/a>\n<div class=\"ref-block__thumbnail img-thumb img-thumb--jumbo\" data-img='{ \"src\" : \"https:\/\/assets.hongkiat.com\/uploads\/thumbs\/250x160\/tech-addiction.jpg\" }'>\n\t\t\t\t\t\t\t<noscript>\n<style>.no-js #ref-block-post-13543 .ref-block__thumbnail { background-image: url(\"https:\/\/assets.hongkiat.com\/uploads\/thumbs\/250x160\/tech-addiction.jpg\"); }<\/style>\n<\/noscript>\n\t\t\t\t\t\t<\/div>\n<div class=\"ref-block__summary\">\n<h4 class=\"ref-title\">5 Ways Tech Addiction is Changing Our Behavior<\/h4>\n<p class=\"ref-description\">\n\t\t\t\t\t\tScience and technology are meant to improve our lives, but ironically, we've become their prisoners. We constantly need...\t\t\t\t\t\t<span>Read more<\/span><\/p>\n<\/div>\n<\/div>\n<h2>The Internet Makes Us Less Inhibited<\/h2>\n<p><strong>We know that people are more likely to \u201cact out\u201d \u2013 whether positively or negatively \u2013 online than in real life<\/strong>. The question is: Why? Psychologist John Suler thinks the answer lies in the phenomenon known as the <em>online disinhibition effect.<\/em><\/p>\n<p>In <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.samblackman.org\/Articles\/Suler.pdf\">his paper<\/a>, Suler postulates that the effect above happens due to 6 factors:<\/p>\n<ol>\n<li><strong>Dissociative anonymity<\/strong> \u2013 (\u201cThey\u2019ll never know who I really am\u201d),<\/li>\n<li><strong>Invisibility<\/strong> \u2013 (\u201cWe can\u2019t see each other online\u201d),<\/li>\n<li><strong>Asynchronicity<\/strong> \u2013 (\u201cI can always leave my message behind without consequence\u201d),<\/li>\n<li><strong>Solipsistic introjection<\/strong> \u2013 (\u201cThis is how I see you, in my mind\u201d),<\/li>\n<li><strong>Dissociative imagination<\/strong> \u2013 (\u201cMy online persona is different from who I am in real life\u201d), and<\/li>\n<li><strong>Minimization of<\/strong> \u2013 (\u201cI can do whatever I want online\u201d).<\/li>\n<\/ol>\n<p>Basically, <strong>the Internet blurs the boundaries that keep our behavior in check in real life.<\/strong><\/p>\n<p>So, the next time you have to deal with <a href=\"https:\/\/www.hongkiat.com\/blog\/minimize-online-harassment\/\">yet another online troll<\/a>, take a deep breath, chalk it up to the \u201conline disinhibition effect\u201d, and either respond to the other person constructively or just don\u2019t feed the troll altogether.<\/p>\n<h2>We Share Stuff That Arouses Strong Emotions<\/h2>\n<p>In newsrooms, \u201cbad news sells\u201d is considered conventional wisdom. After all, people are hardwired to be more sensitive to the bad than the good and are therefore more responsive to topics like terrorism and worldwide epidemics.<\/p>\n<p>But if it\u2019s true that we lean more towards negativity, how is it that stories of <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.nytimes.com\/2013\/03\/19\/science\/good-news-spreads-faster-on-twitter-and-facebook.html?pagewanted=all&_r=2&\">newcomers falling in love in NYC<\/a>, gifsets of cute puppies, and articles like \u201cThe Ultimate Guide to Happiness\u201d is as viral as \u2013 if not <em>more <\/em>viral than \u2013 bad news?<\/p>\n<p>According to Jonah Berger of the University of Pennsylvania, <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/jonahberger.com\/wp-content\/uploads\/2013\/02\/Arousal2.pdf\">it\u2019s not the aroused emotion <\/a><a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/jonahberger.com\/wp-content\/uploads\/2013\/02\/Arousal2.pdf\"><em>per se <\/em><\/a><a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/jonahberger.com\/wp-content\/uploads\/2013\/02\/Arousal2.pdf\">that makes us share, but rather the <\/a><a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/jonahberger.com\/wp-content\/uploads\/2013\/02\/Arousal2.pdf\"><em>intensity <\/em><\/a><a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/jonahberger.com\/wp-content\/uploads\/2013\/02\/Arousal2.pdf\">of that aroused emotion<\/a>.<\/p>\n<p>\u201cPhysiological arousal can plausibly explain the transmission of news or information in a wide range of settings,\u201d he writes. \u201cSituations that heighten arousal should boost social transmission, regardless of whether they are positive (e.g., inaugurations) or negative (e.g., panics) in nature.\u201d<\/p>\n<h2>(Over)sharing Is Intrinsically Rewarding<\/h2>\n<p>You probably cringe, at least once, at that friend who likes to post inane statuses like \u201cOMG, why is the weather so hot today?\u201d.<\/p>\n<p>But before you type something like \u201cWho cares?\u201d into your friend\u2019s \u201cComments\u201d section, consider this: It may be your friend\u2019s way of feeling better about him\/herself.<\/p>\n<p>That\u2019s the conclusion of two researchers from Harvard University, who found that <a rel=\"nofollow noopener\" target=\"_blank\" href=\"http:\/\/wjh.harvard.edu\/~dtamir\/Tamir-PNAS-2012.pdf\">self-disclosure activated brain regions associated with feelings of pleasure<\/a>. By sharing opinions with others, people have the opportunity to (1) validate these opinions, (2) bond with others who share the same views, and (3) learn from those who may have opposing views.<\/p>\n<div class=\"ref-block ref-block--post\" id=\"ref-post-2\">\n\t\t\t\t\t<a href=\"https:\/\/www.hongkiat.com\/blog\/discussion-on-opinions\/\" class=\"ref-block__link\" title=\"Read More: Why Your Opinion Matters & Why You Shouldn\u2019t Fear Having One\" rel=\"bookmark\"><span class=\"screen-reader-text\">Why Your Opinion Matters & Why You Shouldn\u2019t Fear Having One<\/span><\/a>\n<div class=\"ref-block__thumbnail img-thumb img-thumb--jumbo\" data-img='{ \"src\" : \"https:\/\/assets.hongkiat.com\/uploads\/thumbs\/250x160\/discussion-on-opinions.jpg\" }'>\n\t\t\t\t\t\t\t<noscript>\n<style>.no-js #ref-block-post-24371 .ref-block__thumbnail { background-image: url(\"https:\/\/assets.hongkiat.com\/uploads\/thumbs\/250x160\/discussion-on-opinions.jpg\"); }<\/style>\n<\/noscript>\n\t\t\t\t\t\t<\/div>\n<div class=\"ref-block__summary\">\n<h4 class=\"ref-title\">Why Your Opinion Matters & Why You Shouldn\u2019t Fear Having One<\/h4>\n<p class=\"ref-description\">\n\t\t\t\t\t\tWe all have opinions. Some of us have no inhibitions sharing them with total strangers on the internet...\t\t\t\t\t\t<span>Read more<\/span><\/p>\n<\/div>\n<\/div>\n<h2>We\u2019re Either \u201cIntegrators\u201d Or \u201cSegmentors\u201d<\/h2>\n<p>Not everyone is predisposed to over-sharing, though. According to <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.psychologytoday.com\/us\/blog\/give-and-take\/201309\/why-some-people-have-no-boundaries-online\">this article <\/a>, people either separate their personal and professional lives on social media, or they don\u2019t. The former are known as \u201csegmentors\u201d, while the latter is called \u201cintegrators\u201d.<\/p>\n<p><strong>Most people are segmentors, with good reason<\/strong>. <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.forbes.com\/sites\/jacquelynsmith\/2013\/04\/16\/how-social-media-can-help-or-hurt-your-job-search\/\">Employers are known to use social media to screen candidates <\/a>, and if they see even a single photo of you acting in a less-than-professional manner (e.g., getting drunk and vomiting all over your friend\u2019s dinner table), you\u2019re automatically weeded out of the employment pool.<\/p>\n<p>On the other hand, <strong> some people care more about self-expression than the opinions of others<\/strong>. Teenagers and millennials, in particular, fit this profile, which is why these people tend to be integrators. Being an integrator can be a good or a bad thing, depending on the information shared (or, in most cases, over-shared).<\/p>\n<h2>We Rely on Gut Feelings, Rather than Facts, to Discern the Truth<\/h2>\n<p>We all like to think we\u2019re rational beings. We laugh at stories of people who do things that are, in hindsight, stupid. But that\u2019s in hindsight.<\/p>\n<p>Actually, we\u2019re all subject to biases that influence the way we evaluate the \u201ctruthiness\u201d of things, <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.washingtonpost.com\/posteverything\/wp\/2014\/06\/30\/psychology-explains-why-people-are-so-easily-duped\/\">as Stephen Colbert puts it <\/a>.<\/p>\n<p>For instance, people are more likely to believe a statement if it\u2019s written in a \u201chigh contrast\u201d manner (black words on white background) than a \u201clow contrast\u201d one (white words on an aqua blue background). That may sound ridiculous until you consider how one of them is easier to read than the other.<\/p>\n<p><strong>When a statement feels easier to process, it\u2019s easier to think of that statement as the truth.<\/strong><\/p>\n<h2>We See What We Want To See<\/h2>\n<p>Even if we\u2019re presented with strong evidence against our personal beliefs, we hold on to those beliefs anyway. It\u2019s not necessarily because we\u2019re stupid; it\u2019s because that\u2019s the easiest way to respond to <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.simplypsychology.org\/cognitive-dissonance.html\">cognitive dissonance<\/a>, or the discomfort caused by two conflicting ideas held within the same mind.<\/p>\n<p>As a result, <strong>we often unconsciously twist facts to support our beliefs<\/strong>, rather than the other way around. This is known as <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.theguardian.com\/media-network\/media-network-blog\/2014\/may\/13\/internet-confirmation-bias\">confirmation bias <\/a>, which \u2013 if left unchecked \u2013 can cause overly long and heated discussions in places like comments sections. Also, our tendency to assume that other people think the way we do (a.k.a.<a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/changingminds.org\/explanations\/theories\/false_consensus.htm\"> false consensus effect<\/a>) complicates matters.<\/p>\n<p>It\u2019s not wrong to have opinions, <em>per se<\/em>. <strong>What\u2019s wrong is when we insist that our opinions are superior to those of others<\/strong>, not because of facts, but because those are <em>our <\/em>opinions.<\/p>\n<h2>Conclusion<\/h2>\n<p>Understanding why people behave the way they do online can go a long way. It helps you get into the mindset of the vicious troll, <a href=\"https:\/\/www.hongkiat.com\/blog\/facebook-etiquette\/\">the oversharing friend<\/a>, and the people who don\u2019t seem to have anything better to do than post kilometric discussions in forums. Best of all, <strong>it helps you understand yourself<\/strong> \u2013 and, by extension, other people \u2013 and figure out how to act accordingly.<\/p>","protected":false},"excerpt":{"rendered":"<p>At some point in your online life, you might have wondered: Why do trolls troll? Why does my friend have to flood my Facebook feed with by-the-minute updates about the weather? Why are forum discussions so heated? Let\u2019s take a closer look at these questions as psychology offers some answers. The Internet Makes Us Less&hellip;<\/p>\n","protected":false},"author":132,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3401],"tags":[],"topic":[4521],"class_list":["entry-content","is-maxi"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>6 Psychological Reasons Behind People&#039;s Online Behavior - Hongkiat<\/title>\n<meta name=\"description\" content=\"At some point in your online life, you might have wondered: Why do trolls troll? 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