{"id":17126,"date":"2013-05-09T21:01:57","date_gmt":"2013-05-09T13:01:57","guid":{"rendered":"https:\/\/www.hongkiat.com\/blog\/?p=17126"},"modified":"2024-07-29T23:53:08","modified_gmt":"2024-07-29T15:53:08","slug":"international-marketing-strategy","status":"publish","type":"post","link":"https:\/\/www.hongkiat.com\/blog\/international-marketing-strategy\/","title":{"rendered":"Cultural Awareness in International Marketing: Why It Matters"},"content":{"rendered":"<p>Cultural awareness in international trade is not as new as some marketing experts might think. When the East India Company began spice trade in India in the 17th century, they paid close attention to Indian cultural values to integrate effectively. Competition might not have been particularly fierce back then, but early traders recognized the importance of cultural understanding in their strategies.<\/p>\n<p>Today, companies going global with their products face stiff competition from local companies that have an in-depth understanding of local cultural nuances.<\/p>\n<p>These local companies have already established their presence and built a connection with the community. As a result, newcomers must ensure that their products and promotional strategies are culturally sensitive to make a positive impression and build a strong brand image.<\/p>\n<div class=\"ref-block ref-block--post\" id=\"ref-post-1\">\n\t\t\t\t\t<a href=\"https:\/\/www.hongkiat.com\/blog\/design-websites-that-communicate-across-cultures\/\" class=\"ref-block__link\" title=\"Read More: How to Design Websites that Communicate Across Cultures\" rel=\"bookmark\"><span class=\"screen-reader-text\">How to Design Websites that Communicate Across Cultures<\/span><\/a>\n<div class=\"ref-block__thumbnail img-thumb img-thumb--jumbo\" data-img='{ \"src\" : \"https:\/\/assets.hongkiat.com\/uploads\/thumbs\/250x160\/design-websites-that-communicate-across-cultures.jpg\" }'>\n\t\t\t\t\t\t\t<noscript>\n<style>.no-js #ref-block-post-13533 .ref-block__thumbnail { background-image: url(\"https:\/\/assets.hongkiat.com\/uploads\/thumbs\/250x160\/design-websites-that-communicate-across-cultures.jpg\"); }<\/style>\n<\/noscript>\n\t\t\t\t\t\t<\/div>\n<div class=\"ref-block__summary\">\n<h4 class=\"ref-title\">How to Design Websites that Communicate Across Cultures<\/h4>\n<p class=\"ref-description\">\n\t\t\t\t\t\tFrom color choices to translation: design websites for a global audience.\t\t\t\t\t\t<span>Read more<\/span><\/p>\n<\/div>\n<\/div>\n<h2>Overcoming Barriers<\/h2>\n<p>Cultural awareness should be integrated into every aspect of marketing: from selling and label-printing to advertising and product promotion. It encompasses <strong>language<\/strong>, <strong>lifestyle<\/strong>, and the <strong>behavioral patterns of the people<\/strong> in the target country. Of course, companies should print in the local language, but the language barrier extends beyond that.<\/p>\n<p>Companies must be mindful of how their brand names will affect their image in foreign markets. For example, Koreans pronounce Hyundai as \u201c<a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.youtube.com\/watch?v=K0UovyM8Ni0\">hi-yun-day<\/a>,\u201d but in the US, it is marketed as \u201c<a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.youtube.com\/watch?v=KEq74TCDGtc\">Hun-day<\/a>\u201d (similar to Sunday).<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/international-marketing-strategy\/hyundai.jpg\" width=\"600\" height=\"300\" alt=\"Hyundai\"><\/figure>\n<p>This change makes it easier for Americans to pronounce the brand, which is a crucial step in popularizing the car brand. In some cases, a brand name might have an unintended meaning in another country. For example, the baby food maker \u2018Gerber\u2019 translates to \u201cvomiting\u201d in French! Often, brands are rebranded under a different name to avoid such embarrassments.<\/p>\n<p>For more information on different name variations in different countries, including Unilever\u2019s strategy with its <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/en.wikipedia.org\/wiki\/Langnese\">Heartbrand ice cream brand<\/a> (here\u2019s a list on <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/en.wikipedia.org\/wiki\/Langnese\">Wikipedia<\/a>), check out the <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.airliners.net\/forum\/\">discussion in this forum<\/a>.<\/p>\n<h2>It\u2019s in the Details<\/h2>\n<p>It\u2019s not just about the language used in labeling or a TV commercial promoting your company\u2019s products; how the ad is created can make a significant difference.<\/p>\n<p>For example, a car manufacturer should ensure that its ads reflect the position of the driver\u2019s seat. <strong>An ad showing a left-hand drive vehicle wouldn\u2019t be effective in a country where the driver sits on the right-hand side.<\/strong> Commercials should also be culturally sensitive when using dialogues and slogans.<\/p>\n<p>Speaking of <a href=\"https:\/\/www.hongkiat.com\/blog\/77-catchy-and-creative-slogans\/\">slogans<\/a>, there have been many instances where translations have caused embarrassment for a brand. An infamous (yet unconfirmed) example is the translation of \u2018<a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/newsfeed.time.com\/2012\/06\/06\/why-ikea-products-sound-naughtier-in-thai\/\">Come Alive with the Pepsi Generation<\/a>\u2018 to \u2018Pepsi will bring your ancestors back from the dead\u2019 in Chinese.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/international-marketing-strategy\/pepsi-advertisement.jpg\" width=\"600\" height=\"300\" alt=\"Pepsi\"><\/figure>\n<p>With all the potential for mistakes, why bother translating to the local language at all? Apparently, more than 70% of consumers are more <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.bbc.co.uk\/news\/business-13878064\">likely to buy a product that is sold in their local language<\/a>; the percentage is <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.bbc.co.uk\/news\/business-13878064\">10% higher for online purchases<\/a>. Adapting to local preferences is essential for companies that want their product lines to succeed.<\/p>\n<h2>The Bane of Current Issues<\/h2>\n<p>There are certain current issues that may force a company or organization to re-evaluate its marketing slogans. For instance, in 2003, Hong Kong\u2019s Tourism Board released the slogan, \u201cHong Kong will take your breath away\u201d to promote tourism through billboards and magazine ads.<\/p>\n<figure><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.hongkiat.com\/uploads\/international-marketing-strategy\/hongkong-will-take-your-breath-away.jpg\" width=\"600\" height=\"300\" alt=\"Hong Kong will take your breath away\"><\/figure>\n<p>This <a rel=\"nofollow noopener\" target=\"_blank\" href=\"https:\/\/www.theguardian.com\/media\/2003\/apr\/09\/pressandpublishing.marketingandpr\">unfortunately occurred right before the SARS<\/a> (severe acute respiratory syndrome) outbreak. The worst part was that <strong>shortness of breath is a major symptom of SARS<\/strong>. The tourism board quickly changed the slogan to the less original \u201cThere is no place like Hong Kong,\u201d but some magazines had already been distributed in the UK.<\/p>\n<h2>Product Specifications<\/h2>\n<p>Understanding customer preferences can be tricky, especially regarding the serving size of your product. <strong>This issue depends on local cultures and the consumption levels of consumers in the region<\/strong>. For example, cereal isn\u2019t a popular breakfast choice in Asian countries, so there\u2019s little motivation to produce it in large servings or boxes.<\/p>\n<p>It\u2019s also not wise to push products that go against local culture. However, if you are confident in your product, it can be beneficial to experiment with different serving sizes. When testing new markets with new products, <strong>there\u2019s always a risk of losses<\/strong>, so thorough research on culture-influenced preferences is essential.<\/p>\n<h2>Getting the Brand Out There<\/h2>\n<p><strong>Customers are reluctant to buy without first hearing or knowing about a new brand<\/strong>. When mobile phones entered India in the late 90s, people were hesitant to make outright purchases. The wealthy did, mainly out of curiosity driven by promotional adverts and the hype generated by branding efforts. Once call rates dropped, a massive market emerged, and people rushed to buy mobile phones.<\/p>\n<p>It\u2019s challenging to persuade customers to buy or even try a product that came out of nowhere. Customers typically progress from <strong>hearing and knowing<\/strong> about a product, to <strong>recognizing the brand<\/strong> behind it, and finally to <strong>trying out<\/strong> the product.<\/p>\n<div class=\"ref-block ref-block--post\" id=\"ref-post-2\">\n\t\t\t\t\t<a href=\"https:\/\/www.hongkiat.com\/blog\/better-brand-name-tips\/\" class=\"ref-block__link\" title=\"Read More: 5 Tips to Building Better Brand Names\" rel=\"bookmark\"><span class=\"screen-reader-text\">5 Tips to Building Better Brand Names<\/span><\/a>\n<div class=\"ref-block__thumbnail img-thumb img-thumb--jumbo\" data-img='{ \"src\" : \"https:\/\/assets.hongkiat.com\/uploads\/thumbs\/250x160\/better-brand-name-tips.jpg\" }'>\n\t\t\t\t\t\t\t<noscript>\n<style>.no-js #ref-block-post-10871 .ref-block__thumbnail { background-image: url(\"https:\/\/assets.hongkiat.com\/uploads\/thumbs\/250x160\/better-brand-name-tips.jpg\"); }<\/style>\n<\/noscript>\n\t\t\t\t\t\t<\/div>\n<div class=\"ref-block__summary\">\n<h4 class=\"ref-title\">5 Tips to Building Better Brand Names<\/h4>\n<p class=\"ref-description\">\n\t\t\t\t\t\tA crucial element of any business is the creation of a brand name by which people could identify...\t\t\t\t\t\t<span>Read more<\/span><\/p>\n<\/div>\n<\/div>\n<p><strong>Helping customers make this connection with your brand and products is essential<\/strong>, and that\u2019s where cultural awareness comes into play. If entrepreneurs use and implement their cultural knowledge, it can significantly contribute to developing a successful international marketing strategy.<\/p>","protected":false},"excerpt":{"rendered":"<p>Cultural awareness in international trade is not as new as some marketing experts might think. When the East India Company began spice trade in India in the 17th century, they paid close attention to Indian cultural values to integrate effectively. Competition might not have been particularly fierce back then, but early traders recognized the importance&hellip;<\/p>\n","protected":false},"author":53,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3401],"tags":[740],"topic":[4521],"class_list":["entry-content","is-maxi"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Cultural Awareness in International Marketing: Why It Matters - Hongkiat<\/title>\n<meta name=\"description\" content=\"Cultural awareness in international trade is not as new as some marketing experts might think. When the East India Company began spice trade in India in\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hongkiat.com\/blog\/international-marketing-strategy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cultural Awareness in International Marketing: Why It Matters\" \/>\n<meta property=\"og:description\" content=\"Cultural awareness in international trade is not as new as some marketing experts might think. 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