{"id":68177,"date":"2023-07-14T17:30:53","date_gmt":"2023-07-14T09:30:53","guid":{"rendered":"https:\/\/www.hongkiat.com\/blog\/?post_type=web-story&#038;p=68177"},"modified":"2024-01-09T00:33:02","modified_gmt":"2024-01-08T16:33:02","slug":"best-support-ticketing-systems","status":"publish","type":"web-story","link":"https:\/\/www.hongkiat.com\/blog\/web-stories\/best-support-ticketing-systems\/","title":{"rendered":"Best Support Ticketing Systems (2024)"},"content":{"rendered":"<meta charset=\"utf-8\"><meta name=\"viewport\" content=\"width=device-width,minimum-scale=1,initial-scale=1\"><script async=\"\" src=\"https:\/\/cdn.ampproject.org\/v0.js\"><\/script><script async=\"\" src=\"https:\/\/cdn.ampproject.org\/v0\/amp-story-1.0.js\" custom-element=\"amp-story\"><\/script><link href=\"https:\/\/fonts.googleapis.com\/css2?display=swap&family=Poppins%3Awght%40400%3B500%3B600\" rel=\"stylesheet\"><link href=\"https:\/\/assets.hongkiat.com\/uploads\/stories\/gs-ticketing-suport-system-page-01.jpg\" rel=\"preload\" as=\"image\">\n<style amp-boilerplate=\"\">body{-webkit-animation:-amp-start 8s steps(1,end) 0s 1 normal both;-moz-animation:-amp-start 8s steps(1,end) 0s 1 normal both;-ms-animation:-amp-start 8s steps(1,end) 0s 1 normal both;animation:-amp-start 8s steps(1,end) 0s 1 normal both}@-webkit-keyframes -amp-start{from{visibility:hidden}to{visibility:visible}}@-moz-keyframes -amp-start{from{visibility:hidden}to{visibility:visible}}@-ms-keyframes -amp-start{from{visibility:hidden}to{visibility:visible}}@-o-keyframes -amp-start{from{visibility:hidden}to{visibility:visible}}@keyframes -amp-start{from{visibility:hidden}to{visibility:visible}}<\/style>\n<p><noscript><\/noscript><\/p>\n<style amp-boilerplate=\"\">body{-webkit-animation:none;-moz-animation:none;-ms-animation:none;animation:none}<\/style>\n\n<style amp-custom=\"\">\n              h1, h2, h3 { font-weight: normal; }\n<p>  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UI\", Roboto, Oxygen-Sans, Ubuntu, Cantarell, \"Helvetica Neue\", sans-serif;;\n                font-size: calc(4 * var(--story-page-vw));\n                line-height: 1.4;\n                word-break: break-word;\n                word-wrap: break-word;\n                overflow-wrap: break-word;\n              }\n              <\/style>\n<p><meta name=\"web-stories-replace-head-start\"><\/p><title>Best Support Ticketing Systems (2024)<\/title><link rel=\"canonical\" href=\"https:\/\/www.hongkiat.com\/blog\/web-stories\/best-support-ticketing-systems\/\"><meta name=\"web-stories-replace-head-end\"><amp-story standalone=\"\" publisher=\"Hongkiat\" publisher-logo-src=\"https:\/\/www.hongkiat.com\/blog\/wp-content\/uploads\/cropped-cropped-hkdc-avatar.png\" title=\"Best Support Ticketing Systems (2024)\" poster-portrait-src=\"https:\/\/www.hongkiat.com\/blog\/wp-content\/uploads\/68177\/cropped-gs-ticketing-suport-system-page-01-640x853.jpg\"><amp-story-page id=\"bd7c5157-9295-4c70-9455-5e6bebe2183d\" auto-advance-after=\"5s\"><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\">\n<div class=\"page-fullbleed-area\" style=\"background-color:#c5b9b2\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.25926%;width:100%;height:118.51852%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-00336897-accc-4477-b242-4b306207e91a\">\n<div style=\"position:absolute;width:101.39136%;height:100%;left:-0.69568%;top:0%\" data-leaf-element=\"true\"><amp-img layout=\"fill\" src=\"https:\/\/assets.hongkiat.com\/uploads\/stories\/gs-ticketing-suport-system-page-01.jpg\" alt=\"gs-ticketing-suport-system-page-01.jpg\"><\/amp-img><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\">\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:8.73786%;top:3.55987%;width:82.03883%;height:13.1068%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.591715976331361% 0.591715976331361% 0.591715976331361% 0.591715976331361% \/ 2.4691358024691357% 2.4691358024691357% 2.4691358024691357% 2.4691358024691357%\" id=\"el-0a5f0ed4-e8f9-4fd2-add8-177d89e97b15\">\n<h1 class=\"fill text-wrapper\" style='white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:1.3254437869822475% 0;font-family:\"Poppins\",sans-serif;font-size:0.517799em;line-height:1.12;text-align:left;padding:0;color:#000000'><span><span style=\"font-weight: 600; color: #fff\">BEST SUPPORT<\/span>\n<span style=\"font-weight: 600; color: #fff\">TICKETING SYSTEMS<\/span><\/span><\/h1>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:3.64078%;top:97.57282%;width:32.28155%;height:2.75081%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:1.5037593984962405% 1.5037593984962405% 1.5037593984962405% 1.5037593984962405% \/ 11.76470588235294% 11.76470588235294% 11.76470588235294% 11.76470588235294%\" id=\"el-3e8cbf15-8932-4912-bcc4-26e5c0186dbf\">\n<p class=\"fill text-wrapper\" style='white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:0.45112781954887055% 0;font-family:\"Poppins\",sans-serif;font-size:0.194175em;line-height:1.3;text-align:left;padding:0;color:#000000'><span><span style=\"color: #fff; text-transform: uppercase\">CURATED BY:<\/span><\/span><\/p>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:3.64078%;top:100%;width:44.41748%;height:4.36893%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:1.092896174863388% 1.092896174863388% 1.092896174863388% 1.092896174863388% \/ 7.4074074074074066% 7.4074074074074066% 7.4074074074074066% 7.4074074074074066%\" id=\"el-c753ede0-0d43-4a37-979f-555026dfd008\">\n<p class=\"fill text-wrapper\" style='white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:0.5191256830601089% 0;font-family:\"Poppins\",sans-serif;font-size:0.307443em;line-height:1.3;text-align:left;padding:0;color:#000000'><span><span style=\"font-weight: 500; color: #fff\">Hongkiat<\/span><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/amp-story-grid-layer><\/amp-story-page><amp-story-page id=\"908894c8-0108-488d-921f-939fbb03cfba\" auto-advance-after=\"5s\"><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\">\n<div class=\"page-fullbleed-area\" style=\"background-color:#ededde\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.25926%;width:100%;height:118.51852%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-6dafc0a2-7f45-42aa-a6e4-7b0914ec9863\">\n<div style=\"position:absolute;width:101.39136%;height:100%;left:-0.69568%;top:0%\" data-leaf-element=\"true\"><amp-img layout=\"fill\" src=\"https:\/\/assets.hongkiat.com\/uploads\/stories\/gs-ticketing-suport-system-page-02.jpg\" alt=\"gs-ticketing-suport-system-page-02.jpg\"><\/amp-img><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/p><\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\">\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:11.40777%;top:-0.80906%;width:63.83495%;height:7.11974%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.7604562737642585% 0.7604562737642585% 0.7604562737642585% 0.7604562737642585% \/ 4.545454545454546% 4.545454545454546% 4.545454545454546% 4.545454545454546%\" id=\"el-9888386b-5e83-4c0b-9eda-af7a9a32da11\">\n<h2 class=\"fill text-wrapper\" style='white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:2.433460076045627% 0;font-family:\"Poppins\",sans-serif;font-size:0.517799em;line-height:1;text-align:left;padding:0;color:#000000'><span><span style=\"font-weight: 600\">1. Zendesk<\/span><\/span><\/h2>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:11.65049%;top:6.31068%;width:73.30097%;height:6.95793%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.6622516556291391% 0.6622516556291391% 0.6622516556291391% 0.6622516556291391% \/ 4.651162790697675% 4.651162790697675% 4.651162790697675% 4.651162790697675%\" id=\"el-a4afe50e-e806-42c6-bc8d-72ab9d478cec\">\n<p class=\"fill text-wrapper\" style='white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:0.26490066225165526% 0;font-family:\"Poppins\",sans-serif;font-size:0.258900em;line-height:1.3;text-align:left;padding:0;color:#000000'><span>Great when integrated with other Zendesk products.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/amp-story-grid-layer><amp-story-page-outlink layout=\"nodisplay\" theme=\"dark\"><a href=\"https:\/\/www.hongkiat.com\/blog\/go\/zendesk-helpdesk\" rel=\"sponsored nofollow\">Learn more<\/a><\/amp-story-page-outlink><\/amp-story-page><amp-story-page id=\"5d439c74-c99a-4c78-b44b-153568dbbd58\" auto-advance-after=\"5s\"><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\">\n<div class=\"page-fullbleed-area\" style=\"background-color:#608f8a\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.25926%;width:100%;height:118.51852%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-bcfb452b-ee28-430e-a73c-7600997899a9\">\n<div style=\"position:absolute;width:101.39136%;height:100%;left:-0.69568%;top:0%\" data-leaf-element=\"true\"><amp-img layout=\"fill\" src=\"https:\/\/assets.hongkiat.com\/uploads\/stories\/gs-ticketing-suport-system-page-03.jpg\" alt=\"gs-ticketing-suport-system-page-03.jpg\"><\/amp-img><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/p><\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\">\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:11.40777%;top:-0.80906%;width:63.83495%;height:7.11974%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.7604562737642585% 0.7604562737642585% 0.7604562737642585% 0.7604562737642585% \/ 4.545454545454546% 4.545454545454546% 4.545454545454546% 4.545454545454546%\" id=\"el-2875e78c-38aa-4831-adda-4d2396356760\">\n<h2 class=\"fill text-wrapper\" style='white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:2.433460076045627% 0;font-family:\"Poppins\",sans-serif;font-size:0.517799em;line-height:1;text-align:left;padding:0;color:#000000'><span><span style=\"font-weight: 600; color: #fff\">2. SysAid<\/span><\/span><\/h2>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:11.65049%;top:6.31068%;width:52.42718%;height:3.72168%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.9259259259259258% 0.9259259259259258% 0.9259259259259258% 0.9259259259259258% \/ 8.695652173913043% 8.695652173913043% 8.695652173913043% 8.695652173913043%\" id=\"el-717a49d7-a5b7-408d-a0f3-b4acf55b3f05\">\n<p class=\"fill text-wrapper\" style='white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:0.37037037037036985% 0;font-family:\"Poppins\",sans-serif;font-size:0.258900em;line-height:1.3;text-align:left;padding:0;color:#000000'><span><span style=\"color: #fff\">Easy to set up<\/span><\/span><\/p>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:73.30097%;top:4.36893%;width:32.76699%;height:1.61812%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" id=\"el-f16ebb72-a93c-439f-a97b-cbfb9807c216\"><svg style=\"display:block;position:absolute;top:0;height:100%;width:auto\" viewbox=\"0 0 50 4\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><title>Yellow Wavy Line<\/title><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.955261 1.06791C0.955261 0.478118 1.43338 0 2.02317 0C4.52148 0 5.81898 0.52048 7.02672 1.01042L7.04781 1.01898C8.1308 1.45834 9.13116 1.86419 11.2139 1.86419C13.3101 1.86419 14.3152 1.45643 15.3992 1.01665L15.4146 1.01042C16.6211 0.520964 17.9145 0 20.4046 0C22.903 0 24.2005 0.52048 25.4082 1.01042L25.4293 1.01898C26.5123 1.45834 27.5126 1.86419 29.5954 1.86419C31.6916 1.86419 32.6967 1.45643 33.7807 1.01665L33.7961 1.01042C35.0026 0.520964 36.296 0 38.7861 0C41.2759 0 42.5735 0.520752 43.7823 1.01015L43.8 1.01732C44.8866 1.45728 45.8915 1.86419 47.9769 1.86419C48.5667 1.86419 49.0448 2.34231 49.0448 2.93209C49.0448 3.52188 48.5667 4 47.9769 4C45.4871 4 44.1895 3.47925 42.9807 2.98985L42.963 2.98268C41.8764 2.54272 40.8714 2.13581 38.7861 2.13581C36.7034 2.13581 35.703 2.54166 34.62 2.98103L34.5989 2.98958C33.3912 3.47952 32.0937 4 29.5954 4C27.1053 4 25.8119 3.47904 24.6053 2.98958L24.59 2.98335C23.5059 2.54357 22.5008 2.13581 20.4046 2.13581C18.3219 2.13581 17.3215 2.54166 16.2386 2.98102L16.2175 2.98958C15.0097 3.47952 13.7122 4 11.2139 4C8.72379 4 7.43039 3.47904 6.22384 2.98958L6.20849 2.98335C5.12443 2.54357 4.11933 2.13581 2.02317 2.13581C1.43338 2.13581 0.955261 1.65769 0.955261 1.06791Z\" fill=\"#ECE7BD\"><\/path><\/svg><\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:73.30097%;top:7.44337%;width:32.76699%;height:1.61812%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" id=\"el-b2492e22-8eed-471b-b68c-ea285bc12995\"><svg style=\"display:block;position:absolute;top:0;height:100%;width:auto\" viewbox=\"0 0 50 4\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><title>Yellow Wavy Line<\/title><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.955261 1.06791C0.955261 0.478118 1.43338 0 2.02317 0C4.52148 0 5.81898 0.52048 7.02672 1.01042L7.04781 1.01898C8.1308 1.45834 9.13116 1.86419 11.2139 1.86419C13.3101 1.86419 14.3152 1.45643 15.3992 1.01665L15.4146 1.01042C16.6211 0.520964 17.9145 0 20.4046 0C22.903 0 24.2005 0.52048 25.4082 1.01042L25.4293 1.01898C26.5123 1.45834 27.5126 1.86419 29.5954 1.86419C31.6916 1.86419 32.6967 1.45643 33.7807 1.01665L33.7961 1.01042C35.0026 0.520964 36.296 0 38.7861 0C41.2759 0 42.5735 0.520752 43.7823 1.01015L43.8 1.01732C44.8866 1.45728 45.8915 1.86419 47.9769 1.86419C48.5667 1.86419 49.0448 2.34231 49.0448 2.93209C49.0448 3.52188 48.5667 4 47.9769 4C45.4871 4 44.1895 3.47925 42.9807 2.98985L42.963 2.98268C41.8764 2.54272 40.8714 2.13581 38.7861 2.13581C36.7034 2.13581 35.703 2.54166 34.62 2.98103L34.5989 2.98958C33.3912 3.47952 32.0937 4 29.5954 4C27.1053 4 25.8119 3.47904 24.6053 2.98958L24.59 2.98335C23.5059 2.54357 22.5008 2.13581 20.4046 2.13581C18.3219 2.13581 17.3215 2.54166 16.2386 2.98102L16.2175 2.98958C15.0097 3.47952 13.7122 4 11.2139 4C8.72379 4 7.43039 3.47904 6.22384 2.98958L6.20849 2.98335C5.12443 2.54357 4.11933 2.13581 2.02317 2.13581C1.43338 2.13581 0.955261 1.65769 0.955261 1.06791Z\" fill=\"#ECE7BD\"><\/path><\/svg><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/amp-story-grid-layer><amp-story-page-outlink layout=\"nodisplay\" theme=\"dark\"><a href=\"https:\/\/www.hongkiat.com\/blog\/go\/sysaid-helpdesk\" rel=\"sponsored nofollow\">Learn more<\/a><\/amp-story-page-outlink><\/amp-story-page><amp-story-page id=\"c3c250ef-f49e-48dd-9a1a-cb183960ba0f\" auto-advance-after=\"5s\"><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\">\n<div class=\"page-fullbleed-area\" style=\"background-color:#edf0f2\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.25926%;width:100%;height:118.51852%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-699ac781-551d-4fa2-8bdd-c133765368eb\">\n<div style=\"position:absolute;width:101.39136%;height:100%;left:-0.69568%;top:0%\" data-leaf-element=\"true\"><amp-img layout=\"fill\" src=\"https:\/\/assets.hongkiat.com\/uploads\/stories\/gs-ticketing-suport-system-page-04.jpg\" alt=\"gs-ticketing-suport-system-page-04.jpg\"><\/amp-img><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/p><\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\">\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:11.65049%;top:-0.80906%;width:63.83495%;height:7.11974%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.7604562737642585% 0.7604562737642585% 0.7604562737642585% 0.7604562737642585% \/ 4.545454545454546% 4.545454545454546% 4.545454545454546% 4.545454545454546%\" id=\"el-b98478d8-caab-4965-967b-edae030157ad\">\n<h2 class=\"fill text-wrapper\" style='white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:2.433460076045627% 0;font-family:\"Poppins\",sans-serif;font-size:0.517799em;line-height:1;text-align:left;padding:0;color:#000000'><span><span style=\"font-weight: 600; color: #183e5b\">3. Freshdesk<\/span><\/span><\/h2>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:11.65049%;top:6.31068%;width:52.42718%;height:3.72168%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.9259259259259258% 0.9259259259259258% 0.9259259259259258% 0.9259259259259258% \/ 8.695652173913043% 8.695652173913043% 8.695652173913043% 8.695652173913043%\" id=\"el-54d3a1a1-3365-4716-aede-6e7396a8cdcf\">\n<p class=\"fill text-wrapper\" style='white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:0.37037037037036985% 0;font-family:\"Poppins\",sans-serif;font-size:0.258900em;line-height:1.3;text-align:left;padding:0;color:#000000'><span><span style=\"color: #183e5b\">Free for up to 10 agents.<\/span><\/span><\/p>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:73.30097%;top:4.36893%;width:32.76699%;height:1.61812%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" id=\"el-86480e0e-5946-43a2-a19c-09fdf1b6d134\"><svg style=\"display:block;position:absolute;top:0;height:100%;width:auto\" viewbox=\"0 0 50 4\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><title>Yellow Wavy Line<\/title><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.955261 1.06791C0.955261 0.478118 1.43338 0 2.02317 0C4.52148 0 5.81898 0.52048 7.02672 1.01042L7.04781 1.01898C8.1308 1.45834 9.13116 1.86419 11.2139 1.86419C13.3101 1.86419 14.3152 1.45643 15.3992 1.01665L15.4146 1.01042C16.6211 0.520964 17.9145 0 20.4046 0C22.903 0 24.2005 0.52048 25.4082 1.01042L25.4293 1.01898C26.5123 1.45834 27.5126 1.86419 29.5954 1.86419C31.6916 1.86419 32.6967 1.45643 33.7807 1.01665L33.7961 1.01042C35.0026 0.520964 36.296 0 38.7861 0C41.2759 0 42.5735 0.520752 43.7823 1.01015L43.8 1.01732C44.8866 1.45728 45.8915 1.86419 47.9769 1.86419C48.5667 1.86419 49.0448 2.34231 49.0448 2.93209C49.0448 3.52188 48.5667 4 47.9769 4C45.4871 4 44.1895 3.47925 42.9807 2.98985L42.963 2.98268C41.8764 2.54272 40.8714 2.13581 38.7861 2.13581C36.7034 2.13581 35.703 2.54166 34.62 2.98103L34.5989 2.98958C33.3912 3.47952 32.0937 4 29.5954 4C27.1053 4 25.8119 3.47904 24.6053 2.98958L24.59 2.98335C23.5059 2.54357 22.5008 2.13581 20.4046 2.13581C18.3219 2.13581 17.3215 2.54166 16.2386 2.98102L16.2175 2.98958C15.0097 3.47952 13.7122 4 11.2139 4C8.72379 4 7.43039 3.47904 6.22384 2.98958L6.20849 2.98335C5.12443 2.54357 4.11933 2.13581 2.02317 2.13581C1.43338 2.13581 0.955261 1.65769 0.955261 1.06791Z\" fill=\"#ECE7BD\"><\/path><\/svg><\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:73.30097%;top:7.44337%;width:32.76699%;height:1.61812%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" id=\"el-f9126880-e69c-41c8-a7d9-19da3be9389c\"><svg style=\"display:block;position:absolute;top:0;height:100%;width:auto\" viewbox=\"0 0 50 4\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><title>Yellow Wavy Line<\/title><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0.955261 1.06791C0.955261 0.478118 1.43338 0 2.02317 0C4.52148 0 5.81898 0.52048 7.02672 1.01042L7.04781 1.01898C8.1308 1.45834 9.13116 1.86419 11.2139 1.86419C13.3101 1.86419 14.3152 1.45643 15.3992 1.01665L15.4146 1.01042C16.6211 0.520964 17.9145 0 20.4046 0C22.903 0 24.2005 0.52048 25.4082 1.01042L25.4293 1.01898C26.5123 1.45834 27.5126 1.86419 29.5954 1.86419C31.6916 1.86419 32.6967 1.45643 33.7807 1.01665L33.7961 1.01042C35.0026 0.520964 36.296 0 38.7861 0C41.2759 0 42.5735 0.520752 43.7823 1.01015L43.8 1.01732C44.8866 1.45728 45.8915 1.86419 47.9769 1.86419C48.5667 1.86419 49.0448 2.34231 49.0448 2.93209C49.0448 3.52188 48.5667 4 47.9769 4C45.4871 4 44.1895 3.47925 42.9807 2.98985L42.963 2.98268C41.8764 2.54272 40.8714 2.13581 38.7861 2.13581C36.7034 2.13581 35.703 2.54166 34.62 2.98103L34.5989 2.98958C33.3912 3.47952 32.0937 4 29.5954 4C27.1053 4 25.8119 3.47904 24.6053 2.98958L24.59 2.98335C23.5059 2.54357 22.5008 2.13581 20.4046 2.13581C18.3219 2.13581 17.3215 2.54166 16.2386 2.98102L16.2175 2.98958C15.0097 3.47952 13.7122 4 11.2139 4C8.72379 4 7.43039 3.47904 6.22384 2.98958L6.20849 2.98335C5.12443 2.54357 4.11933 2.13581 2.02317 2.13581C1.43338 2.13581 0.955261 1.65769 0.955261 1.06791Z\" fill=\"#ECE7BD\"><\/path><\/svg><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/amp-story-grid-layer><amp-story-page-outlink layout=\"nodisplay\" theme=\"dark\"><a href=\"https:\/\/www.hongkiat.com\/blog\/go\/freshdesk-helpdesk\" rel=\"sponsored nofollow\">Learn more<\/a><\/amp-story-page-outlink><\/amp-story-page><amp-story-page id=\"cdbf4392-145b-4386-919c-ad3607db2647\" auto-advance-after=\"5s\"><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\">\n<div class=\"page-fullbleed-area\" style=\"background-color:#f7dbe6\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.25926%;width:100%;height:118.51852%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-ffcef146-d4ed-4e0c-a646-197f5f4de66c\">\n<div style=\"position:absolute;width:101.39136%;height:100%;left:-0.69568%;top:0%\" data-leaf-element=\"true\"><amp-img layout=\"fill\" src=\"https:\/\/assets.hongkiat.com\/uploads\/stories\/gs-ticketing-suport-system-page-05.jpg\" alt=\"gs-ticketing-suport-system-page-05.jpg\"><\/amp-img><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/p><\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\">\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:11.40777%;top:-0.80906%;width:63.83495%;height:7.11974%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.7604562737642585% 0.7604562737642585% 0.7604562737642585% 0.7604562737642585% \/ 4.545454545454546% 4.545454545454546% 4.545454545454546% 4.545454545454546%\" id=\"el-1aca3a98-d7d7-4ef3-80a9-ea9d88c7aa5a\">\n<h2 class=\"fill text-wrapper\" style='white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:2.433460076045627% 0;font-family:\"Poppins\",sans-serif;font-size:0.517799em;line-height:1;text-align:left;padding:0;color:#000000'><span><span style=\"font-weight: 600; color: #b60357\">4. Salesforce<\/span><\/span><\/h2>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:11.65049%;top:7.44337%;width:65.29126%;height:6.95793%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.7434944237918215% 0.7434944237918215% 0.7434944237918215% 0.7434944237918215% \/ 4.651162790697675% 4.651162790697675% 4.651162790697675% 4.651162790697675%\" id=\"el-afa9fbf8-f5c2-49d7-a2f0-846d35b42bbd\">\n<p class=\"fill text-wrapper\" style='white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:0.29739776951672825% 0;font-family:\"Poppins\",sans-serif;font-size:0.258900em;line-height:1.3;text-align:left;padding:0;color:#000000'><span><span style=\"color: #b60357\">With the most comprehensive features.<\/span><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/amp-story-grid-layer><amp-story-page-outlink layout=\"nodisplay\" theme=\"dark\"><a href=\"https:\/\/www.hongkiat.com\/blog\/go\/salesforce-helpdesk\" rel=\"sponsored nofollow\">Learn more<\/a><\/amp-story-page-outlink><\/amp-story-page><amp-story-page id=\"72570aa8-3ce2-4250-aea2-f010621bbfa8\" auto-advance-after=\"5s\"><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\">\n<div class=\"page-fullbleed-area\" style=\"background-color:#185b46\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.25926%;width:100%;height:118.51852%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-97a90131-dd0d-4686-8cae-08fbca94131d\">\n<div style=\"position:absolute;width:101.39136%;height:100%;left:-0.69568%;top:0%\" data-leaf-element=\"true\"><amp-img layout=\"fill\" src=\"https:\/\/assets.hongkiat.com\/uploads\/stories\/gs-ticketing-suport-system-page-06.jpg\" alt=\"gs-ticketing-suport-system-page-06.jpg\"><\/amp-img><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/p><\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\">\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:11.40777%;top:-0.80906%;width:63.83495%;height:7.11974%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.7604562737642585% 0.7604562737642585% 0.7604562737642585% 0.7604562737642585% \/ 4.545454545454546% 4.545454545454546% 4.545454545454546% 4.545454545454546%\" id=\"el-a3fe07be-15cb-426c-8357-d2c2ba9f3079\">\n<h2 class=\"fill text-wrapper\" style='white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:2.433460076045627% 0;font-family:\"Poppins\",sans-serif;font-size:0.517799em;line-height:1;text-align:left;padding:0;color:#000000'><span><span style=\"font-weight: 600; color: #fff\">5. Zoho Desk<\/span><\/span><\/h2>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:11.40777%;top:6.47249%;width:69.90291%;height:3.55987%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.6944444444444444% 0.6944444444444444% 0.6944444444444444% 0.6944444444444444% \/ 9.090909090909092% 9.090909090909092% 9.090909090909092% 9.090909090909092%\" id=\"el-eca33563-cd1d-4efc-9569-759a3b197bd9\">\n<p class=\"fill text-wrapper\" style='white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:0.2777777777777774% 0;font-family:\"Poppins\",sans-serif;font-size:0.258900em;line-height:1.3;text-align:left;padding:0;color:#000000'><span><span style=\"color: #fff\">Great choice for current Zoho users.<\/span><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/amp-story-grid-layer><amp-story-page-outlink layout=\"nodisplay\" theme=\"dark\"><a href=\"https:\/\/www.hongkiat.com\/blog\/go\/zoho-desk\" rel=\"sponsored nofollow\">Learn more<\/a><\/amp-story-page-outlink><\/amp-story-page><\/amp-story>","protected":false},"excerpt":{"rendered":"<p>Best support ticketing systems for 2023.<\/p>\n","protected":false},"author":1,"featured_media":68182,"template":"","meta":{"web_stories_products":[],"web_stories_publisher_logo":68180,"web_stories_poster":[],"footnotes":""},"web_story_category":[],"web_story_tag":[],"class_list":["entry-content","is-maxi"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v27.5) - 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