
Do you call TMnet Streamyx customer service often? If you are a Streamyx user, I suppose you at least called them once before. Here’s a audio clip Cely showed me just now. Conversations between TMnet Streamyx custcare and a frustrated customer. It makes me wonder, who released this piece of conversation.
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Posted by hongkiat in Interesting , at 12.20.06
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Comments
Boss Stewie November 20th, 2006
holy crap… he sounded extremely pissedddd…
Replyhongkiat November 20th, 2006
this reminds me of the singaporean vs bangla telephone talk. will look for that audio again *ngeak
ReplyGallivanter November 21st, 2006
I would be pissed off too if TMNet suggested that I replace the modem JUST for them to “double-confirm” the problem is not on my side. What disappointed me was his racist remarks.
Replycely November 21st, 2006
i may be very pissed if things happen this way.. but i wont shout like him..
i wondered what will be next, the audio file was not finish one… so wanted to know the ending. hehhe
Replygrapeguy November 22nd, 2006
eh get the full file lah… why like this one!
Replyhongkiat November 22nd, 2006
grapeguy let me know if you found one
Replyvino November 22nd, 2006
hello! please let me know if u land ur hands with the full call file….thanks!
Replyjimmy November 24th, 2006
real great clip, hope we can have the 2nd part soon … screw the tm net !@ *
ReplyJibone December 11th, 2006
Someone have been missing his porn I guess. He doesn’t even know what “escalate” means? If I were TM, I wouldn’t care if I lose a customer like this.
ReplyXel July 29th, 2007
It’s our rights to complain, as consumers
ReplyBut don’t be racist laaaa, kekke
Nice clip ^^
mymode August 22nd, 2007
i did call their call centre couple of times. so far its all ok. cant comment about the clip as i can watch it.
ReplyKaintz October 3rd, 2007
That’s one hell of pissed customer. Well now i also pissed because it’s been 2 days and the streamyx is still not stable and sometimes DC. But to think that he will reach to that level of rudeness, it was…lol.
Well this is my own experience on talking to TM: (text)
Me: Excuse me. I come here to get a replacement for a faulty modem.
TM: 100.
Me: Excuse me?
TM: You can use the phone right there, then call for 100.
Me: …..ok…..
**then I go dail 100, then….**
Me: Good day. I call to get a replacement for faulty modem.
TM: Sorry Sir. But you dailed the wrong number. Please try dialling 100xxxxxxxx.
Me: (staring at the TM guy who give me the 100). Ok. Sorry for the trouble.
TM: Anything else?
Me: No. Thank you.
TM: Thank you for calling to TM.
Giving me the wrong number doesn’t piss me off. But the way he talk to me is pissing me off big time.
Replyandy February 27th, 2008
he’s making a joke out of himself. shouting like a mad dog, using vulgar language.
Replyeven if he’s pissed he can still speak properly.
oogie August 6th, 2008
Quoting Jibon:
“Someone have been missing his porn I guess. He doesn’t even know what “escalate” means? If I were TM, I wouldn’t care if I lose a customer like this.”
Someone “has” been missing his porn. What do you care? He’s a paying customer nonetheless.. He has every right as you do by posting this “insightful” posting your putting. Go bugger your own problem, or somebody else.
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