TMnet Streamyx - Hilarious complain call

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TMnet Streamyx

Do you call TMnet Streamyx customer service often? If you are a Streamyx user, I suppose you at least called them once before. Here’s a audio clip Cely showed me just now. Conversations between TMnet Streamyx custcare and a frustrated customer. It makes me wonder, who released this piece of conversation.

Download it here.

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Posted by hongkiat in Interesting , at 12.20.06

Comments

  1. Boss Stewie November 20th, 2006

    holy crap… he sounded extremely pissedddd…

    Reply
  2. hongkiat November 20th, 2006

    this reminds me of the singaporean vs bangla telephone talk. will look for that audio again *ngeak

    Reply
  3. Gallivanter November 21st, 2006

    I would be pissed off too if TMNet suggested that I replace the modem JUST for them to “double-confirm” the problem is not on my side. What disappointed me was his racist remarks.

    Reply
  4. cely November 21st, 2006

    i may be very pissed if things happen this way.. but i wont shout like him..

    i wondered what will be next, the audio file was not finish one… so wanted to know the ending. hehhe

    Reply
  5. grapeguy November 22nd, 2006

    eh get the full file lah… why like this one!

    Reply
  6. hongkiat November 22nd, 2006

    grapeguy let me know if you found one

    Reply
  7. vino November 22nd, 2006

    hello! please let me know if u land ur hands with the full call file….thanks!

    Reply
  8. jimmy November 24th, 2006

    real great clip, hope we can have the 2nd part soon … screw the tm net !@ *

    Reply
  9. Jibone December 11th, 2006

    Someone have been missing his porn I guess. He doesn’t even know what “escalate” means? If I were TM, I wouldn’t care if I lose a customer like this.

    Reply
  10. Xel July 29th, 2007

    It’s our rights to complain, as consumers
    But don’t be racist laaaa, kekke
    Nice clip ^^

    Reply
  11. mymode August 22nd, 2007

    i did call their call centre couple of times. so far its all ok. cant comment about the clip as i can watch it.

    Reply
  12. Kaintz October 3rd, 2007

    That’s one hell of pissed customer. Well now i also pissed because it’s been 2 days and the streamyx is still not stable and sometimes DC. But to think that he will reach to that level of rudeness, it was…lol.

    Well this is my own experience on talking to TM: (text)

    Me: Excuse me. I come here to get a replacement for a faulty modem.
    TM: 100.
    Me: Excuse me?
    TM: You can use the phone right there, then call for 100.
    Me: …..ok…..

    **then I go dail 100, then….**

    Me: Good day. I call to get a replacement for faulty modem.
    TM: Sorry Sir. But you dailed the wrong number. Please try dialling 100xxxxxxxx.
    Me: (staring at the TM guy who give me the 100). Ok. Sorry for the trouble.
    TM: Anything else?
    Me: No. Thank you.
    TM: Thank you for calling to TM.

    Giving me the wrong number doesn’t piss me off. But the way he talk to me is pissing me off big time.

    Reply
  13. andy February 27th, 2008

    he’s making a joke out of himself. shouting like a mad dog, using vulgar language.
    even if he’s pissed he can still speak properly.

    Reply
  14. oogie August 6th, 2008

    Quoting Jibon:

    “Someone have been missing his porn I guess. He doesn’t even know what “escalate” means? If I were TM, I wouldn’t care if I lose a customer like this.”

    Someone “has” been missing his porn. What do you care? He’s a paying customer nonetheless.. He has every right as you do by posting this “insightful” posting your putting. Go bugger your own problem, or somebody else.

    Reply

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